When uploading users, either via the manual method or the automated method, the first step is to create your CSV file. Below are some instructions and guidelines to help you create your CSV file.
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For the System Administrator role, use "manager" (without the quotes)
For the System Coordinator rule, use "coordinator"
For the Supervisor role, use "supervisor"
For the Course Creator role, use "coursecreator"
sysrole1,sysrole2,sysrole3
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The role can be "student", "editingteacher" or "teacher". The enrolment duration must be in days.
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On the initial "Upload user" screen, you may select the file encoding format from a pull down list. These include UTF-8 (the default), ASCII, ISO-8859-1 to ISO-8859-11 or any one of over 36 formats. You need to make sure that your CSV file matches the encoding format that you select here. If you are unsure, you may leave the default, which is to let the system auto-detect the encoding format.
Field Size Limits
Some fields have maximum character lengths. Typically the file will import to the preview list screen but not finish the process. Common fields to cause problems are "Institution" which is limited to 40 characters, and "City", also limited (20 characters). The error will be "User not added - error".
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