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When the "New username duplicate handling" setting is set to "Append counter", an auto-increment counter will be appended to duplicate usernames produced by the template. For example, if the CSV file contains the users named John Doe, Jane Doe and Jenny Doe without explicit usernames, the default username is %-1f%-l and New username duplicate handling is set to Append counter, then the usernames produced will be jdoe, jdoe2 and jdoe3.

Updating Accounts

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titleNew in 3.1.11.4

You can now specify a different "key" other than username when updating users. This is useful in the event that your HRIS does not track the user's username, which is typically only in Active Directory. You could for example user this feature to upload users by using their Employee ID as demonstrated in the screenshot below.

If you do not have the username in the CSV file when uploading users, simply map the column from the CSV file to the database column in the learning environment using the "User mapping" option in the "Upload users" wizard. Note that the username is still required when creating users and as such, this feature is only available when updating users.

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Deleting Accounts

If the "deleted" field is present, users with value 1 for it will be deleted. In this case, all the fields may be omitted, except for username. After uploading the file, be sure to change the "Upload type" to "Update existing users only" and the "Allow deletes" option to "Yes".

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