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Let's assume for example that a user took the "Emergency Codes" course in 2018. Let's also assume that an incident occurred at work at the and that this user is asked to take the course once more. By clicking on this link, the learner will be able to clear all of his their checkmarks in the course so he they can attempt it again and get a new learning record. Once the user completes the course in its entirety, the learning environment will generate a new learning record and his manager will be able to confirm that he repeated the course.
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