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- If you do not have any certificate available to duplicate but you have certificates using the "Simple Certificate" activity within a course, we recommend that you convert the course-level certificate to a system-level certificate by following these steps.
- You can preview your certificate by clicking on the "Preview" icon next to the certificate in question.
- The certificate is generated at the same time as the learning record. If the certificate is not attached to the course when the learning record is generated, a certificate will not be issued for that learning record after the fact.