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If CMaRS is getting a WS401 error code, it means that the specified user does not exist in your learning environment. If you know which user CMaRS is trying to find, look at the value of the "OCI ID" field for the user in question in the learning environment and make sure that his/her OCI ID is set correctly.
Q. We import / upload our user information and the OCI ID is always wrong.
A. If you upload the user information using the procedure explained in Uploading Users, the value for the OCI ID field must adhere to a very specific convention that includes the country, province, and acronym for the college, followed by the unique identifier for the user. All components must be separate by a hyphen (-). For example, if you are uploading the information for a Physician affiliated with the College of Physicians and Surgeons of Ontario with CPSO #12345, the value you would upload via CSV would be "CA-ON-CPSO-12345".
Below are additional example. Note that only the following Colleges are available for the purpose of CMaRS integration at this point:
| College | Identifier | Example |
|---|---|---|
| College of Physicians and Surgeons of Ontario | CA-ON-CPSO | CA-ON-CPSO-12345 |
| College of Midwives of Ontario | CA-ON-CMO | CA-ON-CMO-12345 |
| Royal College of Dental Surgeons of Ontario | CA-ON-RCDSO | CA-ON-RCDSO-12345 |