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CMaRS is a 3rd party software that manages the annual reappointment cycle of Physicians. CMaRS is integrated with Dual Code's HCE learning environment, meaning that when a Physician completes a course in your organization's learning environment, a proof of completion is sent to CMaRS.

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Getting Started

This service uses Dual Code's LRX (Learning Record Exchange), which is a web services framework offered as part of OCI. This service is disabled on the platform by default and can only be enabled for Dual Code clients who are also under agreement with CMaRS. To enable this service, please contact Dual Code.

Enabling the Service

Once confirmed by CMaRS that you are authorized to use this service, it will be enabled by default in the HCE learning environment. There is nothing for you to enable in the learning environment itself.

Adding the OCI ID Field

CMaRS track users based on a user field called the "OCI ID", which is a global identifier meant to uniquely represent users across the Dual Code network. This field needs to be present for CMaRS integration to work.

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Once the field is added, you'll need to enter values for all users in the system in order to be able to send learning records to CMaRS.

Sending the Learning Records to CMaRS

The HCE learning environment allows you to send learning records to CMaRS for any course. That beings said, generally speaking, CMaRS only tracks very specific courses.

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• There may be a delay on the CMaRS side before a physician is marked as accredited. Dual Code's understanding is that CMaRS refreshes the records only once a day, but we suggest that you ask your CMaRS representative for confirmation.
• The following learning records will not be sent to CMaRS:
  • Existing (legacy) learning records
  • Learning records that are uploaded using a CSV file
  • Learning records generated as part of a course equivalency application. If you want to accept proof of completion that came from another system, please refer to the Requesting Evidence before Issuing a Learning Record article, which will send the learning record to CMaRS.

Troubleshooting Issues

Q. CMaRS is getting a WS400 error code.

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A. If you upload the user information using the procedure explained in Uploading Users, the value for the OCI ID field must adhere to a very specific convention that includes the country, province, and acronym for the college, followed by the unique identifier for the user. All components must be separate by a hyphen (-).  For example, if you are uploading the information for a Physician affiliated with the College of Physicians and Surgeons of Ontario with CPSO #12345, the value you would upload via CSV would be "CA-ON-CPSO-12345".

Below are additional example. Note that only the following Colleges are available for the purpose of CMaRS integration at this point:

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