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If your organization is still running HCE 3.5, you are required to upgrade your live environment to HCE 3.9 by February 28March 15, 2022. Clients that are affected have already been contacted by our Client Services team and their upgrade has tentatively been scheduled. If you prefer to change the date of your upgrade, you may do so, but the upgrade of your live environment must be complete by February 28March 15, 2022.
Is there a cost associated with this upgrade?
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Not upgrading is not an option. That being said, the risk of not upgrading far outweighs the risk of upgrading to 3.9.
- Cyber Attacks. It seems like every week, we hear another major news story about a ransomware or malware attack that's affected a huge organization. The older your release, the longer hackers have to find bugs and issues to exploit. Cyber attackers can also read Moodle's release notes, which list the security issues addressed by their latest release. If you neglect to update your system and install the latest security patches, you are increasing your risk of a cyber attacker exploiting the known vulnerabilities of your system.
- Bug Fixes & New Features. While security is a major reason to update software and can't be overstated, there are some cool benefits to software updates. Often you'll see improved performance, bug fixes and/or new features. Since our clients' feedback is at the center of Dual Code's development process, you'll most likely find user experience and user interaction improvements with most new software releases.
What is required on our part for the upgrade?
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