July 13, 2022

Asynchronous Uploads of Classroom Sessions and Attendance Records (Improvement)

The learning environment allows a System Administrator to upload classroom sessions as well as attendance records. While this process may be quick when uploading just a few sessions, it can be lengthy when uploading large files, particularly when a new client is being onboarded and they are uploading all their legacy information. As part of the improvement, the files being uploaded are now being processed asynchronously (in the background), thereby allowing the administrator to perform other tasks. Once the system is done processing the file, the administrator will receive a notification and is able to view the complete history of the upload to verify the results.

Learn more here: https://docs.dualcode.com/x/egOj

_{Ref: HCE-5512}

July 7, 2022

Managing Sales Receipts (New Feature)

The learning environment automatically issues sales receipts based on a template you've designed for your site. When a receipt is issued, it is automatically emailed to the user who made the purchase and they can also access it after the fact by visiting the Purchase History page in their Navigation block. As an administrator, you are now also able to find receipts for specific individuals in order to download them, void them, or permanently delete them.

Learn more here: https://docs.dualcode.com/x/TgFpBg

_{Ref: HCE-5609}

July 6, 2022

Customizing your Sales Receipts (New Feature)

It is now possible for an administrator to customize the receipt template. This includes the ability to upload your logo, change your address, write your refund and/or cancellation policy, and change the general look and feel of the receipt.

Learn more here: https://docs.dualcode.com/x/AgPWAw

_{Ref: HCE-5609}

July 6, 2022

Viewing the Purchase History for a Course (New Feature)

The "Purchase History" report, available to administrators and instructors, lists the purchases that were made for a course that charges a fee. It shows the first / last name of the user who made the purchase, the date / time the purchase was made, the name of the product (e.g. the course) and the total fee (including taxes). The last column allows the instructor to complete certain actions, including viewing the receipt for the purchase in a PDF format. If the purchase includes multiple licenses, the instructor can also download the link / key that would allow users to self-register with the pre-paid license and view the details about the license consumptions

Learn more here: https://docs.dualcode.com/x/PAFpBg

_{Ref: HCE-5670}

July 6, 2022

Viewing your Purchase History (Improvement)

The "Order History" page has been renamed "Purchase History". The page, which allows users to see their course purchases, is available in the Navigation block. The page allows users to download copies of their sales receipts (whereas in the past, sales receipts were emailed to the user but not available from within the learning environment after the fact). The page has also been extended to support purchases made by administrators on behalf of their staff.

Learn more here: https://docs.dualcode.com/x/ZwBpBg

_{Ref: HCE-5659}

July 6, 2022

Adding OCI Users to Cohorts (New Feature)

When creating cohorts and specifying membership rules, by default, only non-OCI users who match the conditions you've set will be added to the cohort. It is now possible to also include OCI users in the cohort by enabling the "Include OCI users" setting that can be found immediately below the membership conditions.

Learn more here: https://docs.dualcode.com/x/cgBpBg

_{Ref: HCE-5639}

July 5, 2022

Skip Scheduled User Uploads if the CSV File has Not Changed (Improvement)

Scheduled user uploads (also called tasks) run as per a schedule determined by the System Administrator who schedules it. In the past, the scheduled task would run regardless of whether the CSV file had changed. This means that the system could take hours (for the largest sites) processing files without ever making any changes (because the file had already been processed the previous day). As part of this improvement, a new setting called "Skip files that have not changed" was introduced. This setting is on by default when creating new tasks, but disabled for tasks that pre-existed before the upgrade. Unless it is truly required that the task run even though the CSV file has not changed, we recommend that you manually enable this setting on your older scheduled user tasks. Enabling this setting will enhance the performance of your system, particularly for site that have 10,000 or more users in their CSV file or sites that run the task multiple times a day.

Learn more here: https://docs.dualcode.com/x/9wKj

_{Ref: HCE-5613}

July 5, 2022

Epic Principal Trainer Cannot See User's Full Identity (Bug Fix)

When selecting users in certain windows, the Epic Principal Trainer could see the user's full name, but not his full identity (e.g. email address, employee ID). This created difficulty in selecting users when two accounts with the same full name existed. As part of this software fix, the Epic Principal Trainers can now see the user's full identity the same way System Administrators can. 

Learn more here: https://docs.dualcode.com/x/qoClBQ

_{Ref: HCE-5473}

June 30, 2022

Able to Save Invalid Face-to-face Activity Completion Criteria (Bug Fix)

When adding a face-to-face activity, the "Activity Completion" section did not verify whether or not a value was selected for the "Session" field when attendance was required. It was therefore possible for an Instructor to save the activity with invalid completion criteria. As part of this software fix, the web page will display an error if the activity completion criteria is invalid.

Learn more here: https://docs.dualcode.com/x/HQD5AQ

_{Ref: HCE-5551}

June 24, 2022

Program Notifications Sent to Learners Twice (Bug Fix)

Program notifications being sent to learners are under certain circumstances sent twice. As part of this software fix, the system keeps better track of the notifications to ensure they are only sent once. 

Learn more here: https://docs.dualcode.com/x/HABpBg

_{Ref: HCE-5650}

June 24, 2022

Long Course Title Moves the Course Image in the Catalogue Update (Bug Fix)

If course titles are long and span across two lines in the course catalogue, the course image usually displayed at the left of the course title and description is moved down. As part of this software fix, the image is now displayed in the proper position even with longer course titles. 

Learn more here: https://docs.dualcode.com/x/2YEBBg

_{Ref: HCE-5566}

June 21, 2022

BigBlueButton 2.4.9 Update (BigBlueButton Update)

As part of our general development cycle, the web conferencing system, which is based on BigBlueButton, has been upgraded to version 2.4.9 

Learn more here: https://github.com/bigbluebutton/bigbluebutton/releases/tag/v2.4.9

_{Ref: HCE-5656}

June 13, 2022

Greater / Less Then Logic Reinstated in Program Assignment Operators (Bug Fix)

The "greater then" and "less then" operators, which were available in operators when defining program assignment conditions, disappeared as a result of a change made by the Moodle community. As part of this software fix, the operators are reintroduced by Dual Code.

Learn more here: https://docs.dualcode.com/x/VAFpBg

_{Ref: HCE-5658}

June 7, 2022

Applying and Reviewing Course Equivalencies (Improvement)

The navigation for viewing / applying for equivalencies (for learners) and reviewing / approving equivalencies (for supervisors and administrators) has been simplified. Users who are not able to apply for an equivalency because they do not have supervisors who can approve their application no longer see the link to apply for equivalencies.

Learn more here: https://docs.dualcode.com/x/7AKj (for learners) and https://docs.dualcode.com/x/GAA4Ag (for supervisors and administrators)

_{Ref: HCE-5602}

June 7, 2022

Issuing Certificates of Completion Automatically (New Feature)

When a user completes a course, a certificate of completion can now be emailed to them as a PDF attachment (and optionally the instructor) automatically without requiring the Instructor to add a "Simple Certificate" activity to each and every course. Additionally, this new certificate of completion allows a learner to download older copies of their certificate of completion via the Learning History report - something not possible when using the "Simple Certificate" activity.

Learn more here: https://docs.dualcode.com/x/7AKj

_{Ref: HCE-5435}

May 30, 2022

The "Supported Documentation" Activity Cannot Be Translated (Bug Fix)

The "Supported Documentation" activity does not properly support mlang tags, which are required to be supported in order for an activity to show up in the user's preferred language. As part of this software fix, the activity now properly supports mlang tags. 

Learn more here: https://docs.dualcode.com/x/XoAQ

_{Ref: HCE-5595}

May 30, 2022

Class Registration Report Hides Sessions with a Value for "Stop Enrollments Before Start"  (Bug Fix)

If a face-to-face session has a value set for "Stop Enrollments Before Start", the sessions will not show up in the Class Registration report used by supervisors to schedule their staff into training sessions related to Epic Systems' EMR. As part of this software fix, sessions that have a value for "Stop Enrollments Before Start" are now being shown. 

Learn more here: https://docs.dualcode.com/x/SAIaBQ

_{Ref: HCE-5585}

May 27, 2022

The "Course Request" Feature is Disabled (Improvement)

The learning environment offered a feature that, when enabled, allowed users to request the creation of a courseso that they could teach it. The feature caused confusion with users who would instead fill out the form hoping that an administrator would enroll them in the course as a learner. This feature was only enabled on a few select sites. As part of this improvement the feature is now disabled on all systems. (If you felt this feature worked well for your organization, please contact us via our Help Desk.)

Learn more here: This feature is not documented. 

_{Ref: HCE-5600}

May 16, 2022

Remove Separate Link in the Navigation Block for Transcripts (Improvement)

Transcripts, also known as Statements of Marks, were available from the Learning History report (for learners under Navigation > Reports > Learning History) and the Transcript report (for administrators under Site Administration > Reports > Transcripts). But there was a 3rd link also available under Navigation > Reports > Transcripts. This 3rd link was considered redundant and has been removed to improve usability of the system and reduce the overall number of navigational menu items.

Learn more here: https://docs.dualcode.com/x/AIGlBQ

_{Ref: HCE-5568}

May 10, 2022

Class Registration Report Shows Deleted Sessions  (Bug Fix)

The Class Registration report used by supervisors to schedule their staff into training sessions related to Epic Systems' EMR are showing sessions that were previously deleted. As part of this software fix, sessions that are deleted are no longer available for selection. 

Learn more here: https://docs.dualcode.com/x/SAIaBQ

_{Ref: HCE-5522}

May 10, 2022

Moodle 3.9.14 Update (Moodle Update)

As part of our general development cycle, the HCE, which is based on Moodle, the world's most popular open-source LMS, has been upgraded to Moodle 3.9.14. 

Learn more here: https://docs.moodle.org/dev/Moodle_3.9.14_release_notes

_{Ref: HCE-5546}