HCE Express is an entry-level and budget-friendly version The following frequently asked questions should get you startedof Dual Code’s award-winning HCE learning environment, designed for organizations that want to sell or offer healthcare-related training to healthcare workers. Whether your courses are self-paced or instructor-led, accredited or non-accredited, free or for a fee, HCE Express will help you quickly launch your courses and make them instantly accessible to healthcare professionals working across Canada. Once you publish your courses in HCE Express, they become immediately visible to more than 1 million healthcare workers (including physicians, nurses, medical students, volunteers, and other staff) already registered in the OCI™ network.
Below are some frequently asked questions to help you get started.
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Q. How do I get technical support?
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Dual Code has almost 1 million Canadian healthcare professionals in our network. If the user is a healthcare professional, chances are they already have an account with Dual Code. If they do not, they can create a personal account on My Dual Code at https://my.dualcode.com. Registration is quick and free! Once registered, they can enrol and participate in any of your courses.
Q. Can I block certain users from accessing my courses?
A. If your course is not published, only you and people that you granted Instructor access to the course can access it. When your course is published, anyone can access your course - provided that they pay the fee if your charge for the course. You cannot selectively block users from accessing your published courses. If you need to control who can access your courses, you need to upgrade to our regular services. To upgrade, please contact us at sales@dualcode.com.
Q. How do users access my courses?
A. If the users' employer has a learning environment that is powered by Dual Code, which is denoted by a 
logo at the bottom right of the LMS's web page, or they have an account on another LMS powered by Dual Code, they can access your courses by going to OCI Tools > Search for courses in the Navigation block. See the "Private Instance" screenshot below.
Otherwise, if they do not already have an account on the Dual Code platform, they can create a personal account on My Dual Code at https://my.dualcode.com. Registration is quick and free! Once registered, they can enrol and participate in any course offered via the OCI Marketplace. See the "My Dual Code" screenshot below.
Private Instance | My Dual Code™ |
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Q. Can we add students ourselves?
A. No. You cannot add students yourselves. Users who do not already have an account with Dual Code can create their own personal account on My Dual Code at https://my.dualcode.com. Registration is quick and free.
Q. Can I charge a fee for my courses?
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