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  • The “License expires after” value is different than the "Enrolment duration" set in the same page. The "License expires after" specifies how long after a purchase ALL enrolments will expire. The "Enrolment duration" specifies how long after a user enrols in the course they will continue to have access to the course. If the “Enrolment duration” is left empty, it means the user will continue to have access to the course until the license expires.

  • You can add multiple enrollment methods of the same type. By setting a value for "Only cohort members" in any method, you can therefore set different prices for different cohorts. For example, you can set "Only cohort members" to "Preferred Partners" (assuming you have a cohort called Preferred Partners) and set the cost to be $100, and then add a second enrollment method without any restrictions and set the cost to $200. By doing so, the preferred partners would be $100 and everyone else would pay $200 to self-enroll in your course. In order for this to work properly, the "Preferred partners" enrollment method but at the top of the page (e.g. above the non-restricted enrolment method). 

  • Using the same strategy as explained above, you can add a third / free enrollment method for your staff to self-enroll at no cost. If doing so, please make sure that you set "Only cohort members" to a cohort that represents your staff.

  • Given the complexity of refunds (who gets refunded, how much is refunded, how long do they have to get a refund, etc.), refunds must be are handled manually. 

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