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To send notifications about compliance (mandatory) training:
Go to Site Administration > Programs
Click on the "Edit" icon next to the program in question
In the "Notifications" section, enable the notifications that you want to send
The "Recipient" and "Event" that generates the notification is explained in the table next to teach notification.
If you are enabling the "Additional Recipients" notifications, make sure you select the additional recipient(s) from the dropdown menu immediately below the notifications.
To change the frequency of the notifications (other than the "User is registered in the program" notification, which is always sent when the user is registered in the program), expand the "Show more..." section near the bottom of the page
Specify your preferred frequency, including when you would like to start / stop sending the notifications
Click on the "Save changes" button at the bottom of the page
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Important Notes
When sending reminder notifications to enrolled users, they will get one (1) email per program. The email will contain a list of all coming due or overdue courses.
When sending reminder notifications to supervisors or additional recipients, they will get one (1) email per program per user. This means that they may receive a lot of emails. For this reason, we recommend instead to send Supervisors the "Compliance Summary" notification instead.