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Live closed captions are also processed into the recording playback for later viewing.

Q7. Is there a limit to the number of participants for a session?

The free subscription that comes with the learning environment has a limit of 25 participants per session. If you need to accommodate more participants, please contact Dual Code. Premium subscriptions are available, allowing up to 150 participants per session.

Q8. Is there a limit to a meeting duration?

Yes. There is a 2-hour meeting duration limit. To increase it, please contact our Help Desk and inquire about our premium services.

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If you expect a session to exceed two hours, we suggest that you break it into multiple smaller sessions.

Q9. What is the retention period for recordings?

The retention period for recordings is 7 days. To increase, please contact our Help Desk and inquire about our premium services.

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After 7 days, recording are permanently deleted.

Q10. Does the learning environment

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integrate with

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other video conferencing platforms?

Yes. The learning environment can integrate to other video platforms to some extent. This includes Microsoft Teams, Cisco WebEx and Zoom for example. For more information, please contact our Help Desk.