September 22, 2022

Resetting the Training Calendar (Improvement)

Site Administrators have the ability to customize their training calendar (a block that can appear on their home page). Once customized, the calendar displays due dates for courses that vary from the dates actually set in individual courses. This means that if an Instructor or System Administrator modifies the expiration dates for their course, those changes will not be reflected for the site who customized their calendar. As part of this improvement, Site Administrators can now reset their own training calendar.  

Learn more here: https://docs.dualcode.com/x/nAHbBg

_{Ref: HCE-3986}

September 22, 2022

Permission Changes for Site Administrators (Improvement)

Permission changes were made for Site Administrators (e.g. administrators that manage a single site within a multi-site deployment). Reports that were not deemed multi-site friendly (e.g. that showed information across multiple sites) were disabled for Site Administrators and reports that are multi-site friendly were enabled. (The reports disabled were only disabled for Site Administrators and remain available for System Administrators who have the ability to view data across all sites.)  

Learn more here: https://docs.dualcode.com/x/4AfWAw

_{Ref: HCE-5815}

September 22, 2022

Permission Changes for System Administrators (Improvement)

Two important permission changes were made for System Administrators. First, for multi-site, System Administrators now have the ability to upload users without specifying a site. While selecting a site is still the recommended approach, if a System Administrator doesn't select a site, they can add users from multiple sites in one (1) CSV file. Second, System Administrators no longer have the permission to override roles for certain context. The ability to override roles caused in some cases security / privacy issues when certain permissions were overwritten. Dual Code felt this change was necessary in order to safeguard customer data maintained on our servers and to protect the system against unauthorized use or tampering. 

Learn more here: https://docs.dualcode.com/x/TQAG

_{Ref: HCE-5815}

September 21, 2022

Face-to-face Sessions with Multiple Dates do Not Always Send Confirmation Email for Both Dates to User (Bug Fix)

Under certain circumstances, when a user would register for a face-to-face session that contains multiple dates, the system would only send them the confirmation email for the first date. As part of this software fix, improvements were made to ensure all dates are confirmed via email.

Learn more here: https://docs.dualcode.com/x/KYAM

_{Ref: HCEHCE-59635129}

September 21, 2022

Layout Changes in Certificates of Completion (Improvement)

When designing a certificate of completion, numerous sections have a "Show more..." hyperlink in between fields. As part of this improvement, the "Show more..." has been moved to the bottom of each section to make it easier for administrators to find. At the same time, the "From" setting, which allowed you to enter a name for the "From" email, has been deprecated. This field was non-functional.

Learn more here: https://docs.dualcode.com/x/CwBLBg

_{Ref: HCE-5949}

September 21, 2022

Sorting Issues when Two Users in the System have the Same Full Name (Bug Fix)

When sorting by first name, in the event that the last user on a page and the first user on the next page have the same first name, it is possible for the query to return the same user on both pages, and the other user on neither page. As part of this software fix, the user's key (e.g. their "ID" in the database) was added as a secondary sort value, ensuring that when 2 people have the same name, the system will display the user with the lowest ID on the first page and the other one on the next page.

Learn more here: https://docs.dualcode.com/x/aICqAg

_{Ref: HCE-5946}

September 21, 2022

Trying to Remove the Programs Restrictions on a Course is Failing (Bug Fix)

When the learning environment is deployed as a multi-site, an administrator can set restrictions on a course so that they can only be used in certain programs (for certain sites). Trying to remove the restrictions by selecting the value of "None" still prevents the site from being added to other programs. As part of this software fix, the logic to find the list of filtered sites now considers a value of "None".

Learn more here: https://docs.dualcode.com/x/BAHWAw

_{Ref: HCE-5945}

September 20, 2022

Viewing My Courses and Last Access (Improvement)

As part of HCE 3.9.15, some of the user's profile information was hidden from certain administrators and instructors for privacy reasons and only visible to administrators that had the ability to view hidden user information. As part of this release, "My Courses" and "Last Access" have been re-enabled.  When viewed by system-level administrators, "Last Access" shows when the user last logged in the system. When viewed by instructors and other users in the context of a course, "Last Access" shows when the user last accessed the course.

Learn more here: https://docs.dualcode.com/x/UIEiAw

_{Ref: HCE-5969}

September 19, 2022

Preventing New Enrolments in Paypal Pro (Improvement)

The PayPal Pro enrollment method, which is a method used when selling courses, has a new setting called "Allow new enrolments". While this setting is generally set to "Yes", it can be set to "No" if you want to allow existing enrollments to continue to work while blocking new enrollments. In other words, when disabled, users who already enrolled in the course using PayPal Pro will continue to have access to the course, but no one else will be able to enrol in the course using this method. This setting is useful when an organization wants to deprecate an enrolment method in favour of a new one without blocking access to learners who already paid for the course.

Learn more here: https://docs.dualcode.com/x/HgABBw

_{Ref: HCE-5972}

September 19, 2022

Grade Stored in the Learning Record for a Checklist Activity is Off by One (Bug Fix)

When a Checklist activity is completed, the grade stored in the learning record is off by one. For example, if a checklist has 10 items and the user tickets all 10 boxes, their grade would be 9 out of 10 instead of 10 out of 10. The gradebook however would correctly identify the grade as being 10 out of 10. As part of this software fix, the learning environment now sets the correct grade in the learning record. 

Learn more here: https://docs.dualcode.com/x/TQCj#AddinganActivity-Checklist

_{Ref: HCE-5764}

September 19, 2022

Saving Face-to-face Activity Requires Unlocking Activity Completion Settings (Bug Fix)

When an instructor tries to save changes to a face-to-face activity, the system generates an error saying that it can't save the settings because the activity completion criteria were invalid. The criteria were indeed valid, but because they were locked and greyed out, they resolved as disabled. As part of this software fix, the system now skips the validation of the activity completion criteria for a face-to-face activity when the are locked. 

Learn more here: https://docs.dualcode.com/x/9IG8B

_{Ref: HCE-5896}

September 14, 2022

Selecting Font and Background Colors in the Editor (Improvement)

The default editor in the learning environment (Atto Editor) now allows you to select specifies colors for the background and font. The color selection includes white, red, yellow, green, blue and black. Note that as part of this improvements, the placement of some of the icons in the editor had to be modified.

Learn more here: https://docs.dualcode.com/x/coAX

_{Ref: HCE-5944}

September 9, 2022

Resetting Multiple Passwords at Once Sends an Misleading Message to Users (Improvement)

When an administrator resets the passwords for multiple users at the same time using "Bulk User Actions", the email message sent to learners suggested that a new account had been created for them. As part of this improvement, the system now clearly states that their password was simply reset and includes the randomly generated password. 

Learn more here: https://docs.dualcode.com/x/P4CUBg

_{Ref: HCE-5774}

September 2, 2022

Course Fees Containing Commas May Result in Wrong Fee Being Charged (Bug Fix)

If the fee for a course entered by an instructor contains commas, some Payment Card Providers (PCP) do not interpret it correctly. For example, a fee of $1,200 interpreted may be interpreted as $1.20. As part of the software fix, all enrollment fees are now standardized (without any commas) before they are being passed to the PCP.

Learn more here: https://docs.dualcode.com/x/qoLXAg

_{Ref: HCE-5914}

September 2, 2022

Resizing the Logos in the OCI Library (Improvement)

The OCI Library, which lists the OCI courses a user is enrolled in, didn't properly render the logos of organizations that were offering the course. The logos were often stretched and not completely visible. As part of the improvements, the logos are not automatically resized.

Learn more here: https://docs.dualcode.com/x/74ABBg

_{Ref: HCE-5655}

August 31, 2022

Finding Users in the Enrollment Search Tool Would Result in Error when List is Extremely Long (Bug Fix)

When trying to manually enrol users in a course, if the list of users is extremely long (tens of thousands of users), the search tool would return an "undefined" error. As part of this software fix, the query behind the search tool was refactored to improve its performance.

Learn more here: https://docs.dualcode.com/x/rwFpBg

_{Ref: HCE-5903}

August 28, 2022

Moodle 3.9.16 Update (Moodle Update)

As part of our general development cycle, the HCE, which is based on Moodle, the world's most popular open-source LMS, has been upgraded to Moodle 3.9.16. 

Learn more here: https://moodledev.io/general/releases/3.9/3.9.16

_{Ref: HCE-5854}