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Dual Code has developed various reports for administrators, team managerssupervisors, instructors, learners and other roles. The reports listed below are already installed in your learning environment but may not be active yet. If you do not find these reports, please contact your Dual Code representative to enable them.

The Custom Report Builder


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Even though the HCE learning environment comes with dozens of reports out of the box as well as a tool that allows you to build your own

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  • Courses reports, with information regarding courses.

  • Categories reports, with information regarding categories. A courses report can be embedded in this type of report.

  • Users reports, with information regarding users and their activity in a course.

  • Timeline reports, a special type of report that displays a timeline. A course or user report can be embedded in this timeline showing data depending on the start and end time of the current row.

  • Custom SQL Reports, using custom SQL queries for advanced users (see the Database Schema).

The tool supports advanced features such as filters, pagination, logic conditions and permissions, plots, templates support, and the ability to export the reports to Microsoft Excel, CSV, and ODS.

The tool also allows you to import reports developed by other healthcare organization at the click of a button. The report hub already contains over a dozen reports that can be downloaded for free and modified by you and your team to meet your specific requirements.

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titleNew in 3.5: Archive to secure FTP

The Custom Report Builder now allows you to archive your report to a secure FTP server so that you can download using secure third-party tools. Please note the following:

  • The size of the reports and the number of records is limited for performance and scalability reasons. If you need a solution that scales above and beyond what this tool supports, please contact us.
  • For security reasons, we also require clients to create a private/public key in order to enable this feature.

Once enabled and configured by Dual Code, you are able to enable archiving of any/all custom reports that you build as per the screenshot below.

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In order to enable this new capability, please contact Dual Code.custom reports, we recognize that some organizations have very specific data collection and aggregation needs that can't be met with the existing reports and tools. Business Intelligence is a very complex field of science/industry, which is very hard to understand and very easy to misinterpret - especially for people that are not domain experts in this field. BI aims to convert complex and scattered data into information and knowledge to help managers better understand, analyze, and develop a strategy. Those working in this field are very aware of the difficulty of translating business requirements into "simple reports" and explaining why some technical implementations are so complex.

Dual Code offers its clients Business Intelligence (BI) Systems integration services, which are compatible with Microsoft® Power BI®, Tableau®, and other leading BI systems. To learn more about these services, please contact us via our Help Desk or reach out to your Account Manager.


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