When uploading users, either via the manual method or the automated method, the first step is to create your CSV file. Below are some instructions and guidelines to help you create your CSV file.
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If your learning environment has multiple sites (e.g. see /wiki/spaces/Healthcare/pages/34844303see What is Multi-site?), you can specify the theme to be used by individual users by using the "theme" column.
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For the System Administrator role, use "manager" (without the quotes)
For the System Coordinator rule, use "coordinator"
For the Supervisor role, use "supervisor"
For the Course Creator role, use "coursecreator"
sysrole1,sysrole2,sysrole3
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The role can be "student", "editingteacher" or "teacher". The enrolment duration must be in days.
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You can add users to sites and cohorts. Keep in mind that the concept of sites is restricted to /wiki/spaces/Healthcare/pages/34844303multi-site deployments.
In both cases, you would use the "cohort1" column in your CSV file. If you need to add a user to more than 1 site / cohort, you could use cohort2, cohort3, and so on. The '1' in cohort1 is important. Simply adding a column called "cohort" without the '1' will not work.
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On the initial "Upload user" screen, you may select the file encoding format from a pull down list. These include UTF-8 (the default), ASCII, ISO-8859-1 to ISO-8859-11 or any one of over 36 formats. You need to make sure that your CSV file matches the encoding format that you select here. If you are unsure, you may leave the default, which is to let the system auto-detect the encoding format.
Field Size Limits
Some fields have maximum character lengths. Typically the file will import to the preview list screen but not finish the process. Common fields to cause problems are "Institution" which is limited to 40 characters, and "City", also limited (20 characters). The error will be "User not added - error".
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