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Canada's Anti-Spam Law , or (CASL for short, is a law that came in effect in Canada ), which took effect on July 1, 2014. The law puts the onus on , requires organizations that send commercial electronic messages (CEMs) to meet strict compliance standards. These messages, often commercial in nature such as emails to keep track of the , require organizations to manage users' consent to receive electronic messages them and provide an easy mechanism way for users to unsubscribe from electronic messagesfurther communications.

To help organizations comply with CASL, the learning environment has a feature that when enabled:

1. Will ask users during the self-registration process whether or not they grant you permission to send them email messages as part of the service; and
2. Embeds a message at the bottom of every email sent to users that contains a link. This link allows them to easily unsubscribe from all emails, except emails you flagged as mandatory because they are critical to the provisioning of your services.

Once this feature is enabled by Dual Code, you can add and/or customize the message that you want to appear at the bottom of every email. You can configure this message using the standard language customization tool using the "casl_footer" string identifier in the "local_notification" component. For more information on how to customize language strings, visit the Modifying Language Strings documentation page.

There are 3 tags that you can configure as part of this message:

• {$a->sitename}: The name of your learning environment
• {$a->siteurl}: The URL of your learning environment
• {$a->unsubscribe}: The link that will allow users to easily unsubscribe from all emails.

Below is a sample message used by other Dual Code clients.

You are receiving this email because you provided your email address through your registration with {$a->sitename}. If you no longer wish to receive emails from us, go to {$a->unsubscribe}In our learning environment, compliance with CASL guidelines is not limited to just CEMs. It also applies to messages that are deemed optional, such as notifications or reminders that are not mandatory or critical for the user’s participation or learning. This ensures that users have control over optional communications they receive from our system, even if they are not considered CEMs.

To meet CASL's requirements, there are three key components when sending a CEM to an electronic address:

1. Consent – The organization must have explicit or implied consent from the user to send them messages.

2. Identification Information – The message must clearly identify the sender.

3. Unsubscribe Mechanism – The message must include an easy way for recipients to opt-out of receiving future communications.

To help organizations comply with these rules, our learning environment automatically embeds in the footer of each email:

• Identification Information: This includes details about Dual Code and the organization on whose behalf the message is sent (e.g., your organization).

• Unsubscribe Link: A simple and clear link is provided to allow recipients to easily opt-out from receiving that type of optional message or CEM.

This setup ensures compliance with CASL while giving users the control and transparency they deserve over their communications.

Below is a sample footer added to an email when the email is not deemed to be a CEM and is locked, meaning that the user cannot unsubscribe from the email given its importance.

This message was sent to you from the My Dual Code learning environment (https://my.dualcode.com). This learning environment is part of the OCI™ Network, a network that enables collaboration between healthcare organizations, and is powered by Dual Code Inc. located at 300 March Road, Ottawa, Ontario, Canada.

On the other hand, below is a sample footer added to an email when the email could potential be considered a CEM, or the email is not locked.

This message was sent to you from the My Dual Code learning environment (https://my.dualcode.com). This learning environment is part of the OCI™ Network, a network that enables collaboration between healthcare organizations, and is powered by Dual Code Inc. located at 300 March Road, Ottawa, Ontario, Canada.

To opt out of this type of message, click here.