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Problem

When importing learning records, the results may display error messages.

Solution

The following are potential error messages that you may receive and a suggestion on how to resolve them.

Error MessagePotential Solution
There is something wrong with the format of the CSV file. Please check the number of headings and columns match, and that the delimiter and file encoding are correct: Invalid CSV file format - number of columns is not constant!
User not found
Course not found
Missing value for mandatory fields: expires
Verb not equal completed:



Date is not validated





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