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The integration services described herein require additional one-time and/or annual fees. For more information, please contact us.

CMaRS is a 3rd party software that manages the annual reappointment cycle of Physicians. CMaRS is integrated with Dual Code's HCE learning environment, meaning that when a Physician completes a course in your organization's learning environment, a proof of completion is sent to CMaRS.

Table of Contents

Getting Started

This service uses Dual Code's LRX (Learning Record Exchange), which is a web services framework offered as part of OCI. This service is disabled on the platform by default and can only be enabled for Dual Code clients who are also under agreement with CMaRS. To enable this service, please contact Dual Code.

Enabling the Service

Once confirmed by CMaRS that you are authorized to use this service, it will be enabled by default in the HCE learning environment. There is nothing for you to enable in the learning environment itself.

Adding the OCI ID Field

CMaRS track users based on a user field called the "OCI ID", which is a global identifier meant to uniquely represent users across the Dual Code network. This field needs to be present for CMaRS integration to work.

To add an OCI ID field:

  1. Go to Site administration > Users > Accounts > User profile fields
  2. Click on "Create a new profile field" and select "OCI ID"
  3. Configure the settings for the field
  4. Click on the "Save changes" button.

Once the field is added, you'll need to enter values for all users in the system in order to be able to send learning records to CMaRS.

Sending the Learning Records to CMaRS

The HCE learning environment allows you to send learning records to CMaRS for any course. That beings said, generally speaking, CMaRS only tracks very specific courses.

To send learning records generated in the HCE learning environment are sent to CMaRS.

  1. Go to the course in question
  2. Go to Course Administration > Learning record exchange
  3. Click on the "Add" button
  4. Select "CMaRS" from the list of recipients.
  5. Click on the "Add" button

From this point forward, learning records for this course will be sent to CMaRS, thereby marking physicians as having completed the course.  Please note the following:

  • There may be a delay on the CMaRS side before a physician is marked as accredited. For the duration of this delay, please ask your CMaRS representative.
  • The following learning records will not be sent to CMaRS:
    • Existing (legacy) learning records
    • Learning records that are uploaded using a CSV file
    • Learning records generated as part of a course equivalency application

Troubleshooting Issues

Q. The user has a learning record in our learning environment, but we can't see it in CMaRS.

A. CMaRS tracks users by using their OCI ID, which for Physicians is usually their CPSO number. If the user is not showing on CMaRS, look at their OCI ID in the learning environment to make sure it is accurate.


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