The learning environment can automatically generate certificates of completion whenever a learning record is granted to a user for a course. When issued, a copy of the certificate is automatically emailed to the learner as a PDF attachment. They can also retrieve the certificate at any time via their Learning History report.
An instructor or administrator can also use this method to receive an email whenever the a user completes a course.
During the implementation phase, Dual Code may have implemented a certificate of completion for your organization. This is a professional service that we generally recommend to our clients during the implementation of their system.
- If one was created for you, we strongly recommend that you duplicate this certificate and modify it rather than creating one from scratch
- If one was created using the "Simple Certificate" activity in a course, we recommend that you convert the course-level certificate to a system-level certificate by following these steps.
Step-by-step Guide
To duplicate a certificate of completion and modify it:
- Go to Site Administration > Courses > Certificates of Completion
- Click on the "Duplicate" button next to the existing certificate that you want to duplicate
- This will generate a copy of the certificate using the exact same name as the original certificate but with the word "(copy)" appended to its title
- Click on the "Edit" icon next to the new certificate you created in the step above
- Make your changes
- Click on the "Save" button at the bottom of the page
Important Notes
- If you do not have any certificate available to duplicate but you have certificates using the "Simple Certificate" activity within a course, we recommend that you convert the course-level certificate to a system-level certificate by following these steps.
- You can preview your certificate by clicking on the "Preview" icon next to the certificate in question.
- The certificate is generated at the same time as the learning record. If the certificate is not attached to the course when the learning record is generated, a certificate will not be issued for that learning record after the fact.