By default, courses generally have completion tracking enabled, but the criteria for completing a course has not been set. If you need to track completion of courses, you must set the course completion criteria. The criteria can include meeting an activity's minimum grade level, getting a "passed" or "completed" message from a SCORM file, or even manually ticking the checkbox on the course outline page.
To set the criteria for course completion:
- Find the course in question using the course catalogue or search tool
- Once in the course, click on Course administration > Course completion (see note 1)
- Set the conditions (see note 2)
- Click on the "Save changes" button at the bottom of the page
Note 1: If the Course administration > Course completion link is not visible, it's because the course itself has completion tracking disabled. To enable completion tracking, go in the settings page for the course and in the "Completion tracking" section, select "Yes".
Note 2: The most common way to track completion is to select the activities that need to be completed in the "Condition: Activity completion" section of the page. If this section is empty, it's because the activities themselves do not have any completion criteria. Refer to "Tracking Progress" to set the completion criteria for individual activities.
New in 3.5.4.2. A new setting has been added to version 3.5.4.2 to allow a user to get a new learning record each time they complete the course. This setting is labelled "Issue LRS record every completion" and is available in the "Completion Tracking" section of the course settings. If this setting is disabled, the user will only get a learning record the first time they completes the course, or if the previous learning record is expired. If this setting is enabled, the user will get a new learning record each time they complete the course.
For example, let's assume that a user took the "Preventing Workplace Violence and Harassment" course in 2017 and that his learning record never expires. Let's also assume that an incident occurred at work at the this user is asked to take the course once more in 2019. If the "Issue LRS record every completion" is disabled, the user could take the course once more, but the LRS (Learning Record Store) would not generate a new learning record for this user. It would therefore be difficult for the user's manager to confirm that he indeed took the course. But with "Issue LRS record every completion" enabled, the system will generate a new learning record, which will then appear in the user's learning history.