Frequently Asked Questions about OCI

Anyone. Anyone can sign up for a free personal account on My Dual Code™ (https://my.dualcode.com ) and enrol in courses listed in OCI. If an organization has a learning environment powered by Dual Code, their staff can search for OCI courses from within their workplace learning environment and enrol in them. There are over 1,000 healthcare workplaces in Canada alone with a learning environment powered by Dual Code. Together, they represent over 1 million healthcare workers.

Anyone who is pre-approved. Only pre-approved organizations can publish courses in OCI. The pre-approval process increases the quality of the courses. If your learning environment is powered by Dual Code, you are automatically pre-approved. Otherwise, contact us at sales@dualcode.com to learn more about listing your courses in OCI.

Yes. Many organizations offer their courses for free in OCI. Listing your courses in OCI is an excellent way to increase adoption and enrolment in your courses. There are over 1 million healthcare workers registered in OCI and enrolling in courses on a regular basis.

Yes. You can set a fee on your courses. Users will have to pay this fee in order to enrol in your courses. Payment methods include credit card, cheque and EFT (electronic funds transfer) depending on your volume and agreement with Dual Code.

Yes. Organizations using HCE Standard can develop a custom form and require users to fill out that form before accessing their courses. This form allows you to collect demographics on your users.

No. OCI is secure and your courses remain your intellectual property. When users are enroling in your courses, they are creating an account on your learning environment. There is no way for an individual to download your course and install it in their learning environment. They can only link to it.

No. In fact, if you’re currently on HCE Enterprise or HCE Standard, OCI may save you money.

The fees for Dual Code’s HCE Enterprise and HCE Standard services are based on the number of users. OCI users do not consume your licenses. So if users enrol in your courses via OCI, you don’t need to buy additional licenses.

As a concrete example, let’s say you offer a course that a hospital wants to offer to the majority of their staff. If were you to create accounts for the hospital’s staff directly in your HCE Enterprise or HCE Standard learning environment, you would have to pay for these licenses. But if the learner’s were to enrol in your course via their employer’s learning environment powered by Dual Code, you wouldn’t have to pay for any user licenses for these users. This could save you thousand of dollars annually.

Very easy. With HCE Express, you can have your first course published in the OCI marketplace in a matter of hours. Afterwards, publishing additional courses is a matter of minutes. Note that this does not include the time to design and develop your SCORM packages or other multi-media courses.

Very easy. Dual Code provides technical support to OCI learners, which means you don’t have to. If you sell your courses using HCE Express, Dual Code handles all of the transactions. This includes payment (by credit card, cheque or EFT), refunds and cancellations. At the end of each month, you will receive a Statement of Remittance and your proceeds will be deposited in your bank account.

Contact us at sales@dualcode.com.