September 25, 2023

User Upload History Report Does Not Load (Bug Fix)

The User Upload History report, available under Site administration > Users > Accounts > User uploads > View history, sometimes fails to load as a result of the allowed memory size for the report being exhausted. As part of this software fix, the query has been improved to be more efficient both in terms of memory consumption and database reads.

Learn more here: https://docs.dualcode.com/x/g4CkC

_{Ref: HCE-7302}

September 22, 2023

Learning History Report Displays mlang Tags (Bug Fix)

If an instructor translates the course title using mlang tags, the Learning History report displays the "mlang" tags in the course name column instead of displaying the course title in the user's preferred language. As part of this software fix, the Learning History report now displays the course title in the appropriate language as expected.

Learn more here: https://docs.dualcode.com/x/GIAX

_{Ref: HCE-7299}

September

22, 2023

BigBlueButton 2.6.14 Update (BigBlueButton Update)

Face-to-face Activity is Displayed Twice (Bug Fix)

When a user enters a face-to-face activity, the description of this activity is displayed twice (in two different areas) on the web page. As part of this software fix, the description is only displayed once as expected.

Learn more here:  https://githubdocs.dualcode.com/bigbluebuttondisplay/bigbluebutton/releases/tag/v2.6.14Healthcare/Adding+an+Activity#AddinganActivity-Face-to-face

_{Ref: HCE-73237271}

September 22, 2023

Manually Marking

Certain Activities as Compete Displays an Error (Bug Fix)

When a "Text and Media Area" activity (formerly known as a "Label" activity in version 3.9) or a "Lesson" activity is set to allow a user to "Students can manually mark the activity as completed", if and when a user marks the activity as completed, an error is displayed. The activity however is still marked as completed as expected. As part of this software fix, the error message is no longer being displayed to the end user.

Learn more here: https://docs.dualcode.com/display/Healthcare/Adding+an+Activity#AddinganActivity-TextandMediaArea

_{Ref: HCE-7293}

September 22, 2023

Exporting Attendance to Microsoft Excel Generates an Error (Bug Fix)

In some circumstances, exporting the attendance from a face-to-face activity to a Microsoft Excel format generates an error. Exporting it to other formats still works. As part of this software fix, the root cause was addressed and the attendance can now be exported to Microsoft Excel.

Learn more here: https://docs.dualcode.com/x/IoCkC

_{Ref: HCE-7294}

September 20, 2023

BigBlueButton 2.6.14 Update (BigBlueButton Update)

As part of our general development cycle, the web conferencing system, which is based on BigBlueButton, has been upgraded to version 2.6.14 

Learn more here: https://github.com/bigbluebutton/bigbluebutton/releases/tag/v2.6.14

_{Ref: HCE-7323}

September 6, 2023

Users Who "Try Again" to Purchase a Course Get Charged Twice (Bug Fix)

If a user double-clicks on the "Pay" button when purchasing a course using PayPal Pro, they are presented with a warning screen and given the option to "Try Again". Under certain circumstances, when clicking on the "Try Again" button, the user may be charged twice. As part of this software fix, if the "Try Again" button is clicked, the system ensure that if the 1st payment went through, a 2nd payment will not also go through. 

_{Ref: HCE-7278}

September 5, 2023

Teacher and Non-editing Teacher Roles Have Been Renamed for New Installations (Improvement)

The words "Teacher" and "Non-editing Teacher" are mostly used in the academic sector (e.g. colleges, universities) and not commonly used in the healthcare nor corporate sector. As such, the roles were renamed to "Lead Instructor" and "Instructor" respectively for new installations only. In other words, any new system installed after HCE 4.1.4 will see the roles "Lead Instructor" and "Instructor" while any older system will continue to see the old role names. That being said, all of our documentation will be refactored over the next few weeks to use the word "Instructor". And eventually, the words "Teacher" and "Non-editing Teacher" will be completely removed from the learning environment as well. 

Learn more here: https://docs.dualcode.com/x/SQCj

_{Ref: HCE-7090}

September 5, 2023

Users Can Double-Click on the Payment Button when Using Paypal Pro (Improvement)

When purchasing a course using PayPal Pro, some users would double-click on the payment button, thereby resulting a two charges from Paypal Pro. As part of this improvement, the learning environment now prevents double-clicking on the payment button when using the PayPal Pro payment page.

_{Ref: HCE-7270}

September 4, 2023

Unique Identifiers not Included When Exporting the Course Completion Report (Bug Fix)

When exporting the course completion report to Microsoft Excel / CSV, the unique identifier used to identify users such as their full name or email address is not included, even though it is visible on the web page. As part of this software fix, the unique identifiers are now included in the exported file.

Learn more here: https://docs.dualcode.com/x/JIAX

_{Ref: HCE-7250}

September 2, 2023

User is Enrolled in a Course and Face-to-face Session yet Sees an Error Message (Bug Fix)

When a user signs up for a session using the "Session enrolments" method and pays using PayPal Pro, if and only if the "Send email confirmation" is enabled on the enrolment method, the user will see an error message. The error in question is related to sending the email confirmation to the user. The user is still registered in the course and in the face-to-face session as expected. As part of this software fix, the email is now properly sent to the user and the error message is no longer displayed.

_{Ref: HCE-7248}

September 1, 2023

Old / Saved Timesheets Cannot be Updated Following the Upgrade (Bug Fix)

Following an upgrade from HCE 3.9 to HCE 4.1, an old face-to-face attendance timesheet cannot be updated. In other words, if an instructor has already saved a timesheet in January 2023 and now (following the upgrade) needed to modify the same timesheet (by adding or removing attendees), the timesheet would not show the attendance of the users as it was entered back in January. As part of this software fix, timesheets that were saved prior to the upgrade will continue to be displayed using the older (HCE 3.9) layout. Timesheets that were never saved, regardless of when the session took place (before the upgrade or after the upgrade), will now use the new layout, which allows an instructor to save a timesheet as a draft before approving it.

Learn more here: https://docs.dualcode.com/x/CYDXAg

_{Ref: HCE-7241}

September 1, 2023

User Unassignment for Performance Appraisal Ends Abruptly (Bug Fix)

When changing the business rules for the assignment of performance appraisals, it is possible to unassign users from appraisal forms. If the performance appraisal system tried to unassign users who had already completed the form, the system would immediately throw an exception and stop processing the rest of the users. The end result is that users who should have been unassigned (after the exception took place) were never unassigned from the form. As part of this software fix, if a user no longer qualifies based on the new business rules has already been completed the form, the system simply skips them (without throwing an exception) and continues to process the rest of the users.

Learn more here: https://docs.dualcode.com/x/moGzAw

_{Ref: HCE-7236}

August 28, 2023

Empty CSV File Used for User Uploads Reports a Failure  (Improvement)

If the learning environment, as part of the "User Upload" procedure, tries to upload a CSV file that simply contains the headers but no data, it would report a failure. As part of this improvement, processing a file that contains no user data is considered a success.

Learn more here: https://docs.dualcode.com/x/g4CkC

_{Ref: HCE-7228}

August 28, 2023

Conditions may Inadvertently Save the 1st Operator in the List Instead of the Previously Saved Operator (Bug Fix)

When defining conditions in programs, cohorts or the performance appraisal system, some special fields types such as the "Date/Time" field type (as an example) load special operators (e.g. "is on", "is before", or "is after"). When loading the page, the correct operator would be displayed, but if the administrator did not interact with the condition and simply clicked on "Save Changes" (e.g. saved the page without modifying the condition), the learning environment would inadvertently save the condition using the 1st operator in the list ("is on") instead of the previously saved operator ("is before" or "is after"). As part of this software fix, the page now saves the previously saved operator for those special field types.

Learn more here: https://docs.dualcode.com/x/VAFpBg

_{Ref: HCE-7246}

August 21, 2023

The "Terms and Conditions" Activity does not Display Badges (Improvement)

When a user views the course outline page, a badge on the right side of the activity in question informs them what they need to do (if the activity is incomplete) such as "View the activity" or "Receive a passing grade", or what they have already accomplished (if the activity has been completed). The "Terms and Conditions" activity however did not have any badges. As part of this improvement, the Terms and Conditions activity now states that the user must accept the terms and conditions, which may include legal terms, a policy, or whatever the instructor put in the activity.

Learn more here: https://docs.dualcode.com/display/Healthcare/Adding+an+Activity#AddinganActivity-tandcTermsandConditions

_{Ref: HCE-7212}

August 21, 2023

Updates to the "Course Completed" Enrollment Plugin (Improvement)

The "Course Completed" enrollment plugin, which allows an administrator to /wiki/spaces/Healthcare/pages/34848622, has been updated.  Details about the latest changes related to this 3rd party plugin are available in https://moodle.org/plugins/pluginversion.php?id=29756

Learn more here: https://docs.dualcode.com/x/egBCAw

_{Ref: HCE-7203}

August 21, 2023

Moodle 4.1.5 Update (Moodle Update)

As part of our general development cycle, the HCE, which is based on Moodle, the world's most popular open-source LMS, has been upgraded to Moodle 4.1.5. 

Learn more here: https://moodledev.io/general/releases/4.1/4.1.5

_{Ref: HCE-7227}