October 10, 2023

Instructor Can See the Number of Unread Posts for Other Groups in a Forum Activity (Bug Fix)

If a forum activity uses groups, an instructor can see the number of unread posts for groups that they do not manage. As part of this software fix, the instructor can now only see the number of unread posts for the groups that they manage.

Learn more here: Adding an Activity (DEPRECATED)#Forum

_{Ref: HCE-7255
Fixed in: 4.1.5.3}

October 10, 2023

User Can Only See the Program Description if They are Registered in the Program (Bug Fix)

In the earlier 3.9 release, a user could view the description of any program (and the title of the courses included in the program). In the newer 4.1 release, a user can only see the same information if they are registered in the program. As part of this software fix, the older behaviour has been restored and a user can now see the details of the program whether or not they are registered in that program.

Learn more here: https://docs.dualcode.com/x/AoAM

_{Ref: HCE-7206
Fixed in: 4.1.5.3}

October 5, 2023

The "Learning Records - External" Report Generates Errors (Bug Fix)

The report that allows users to log learning records for courses they took outside of the OCI network (e.g. offered by an organization with a learning environment that is not powered by Dual Code) reports errors. As part of this software fix, the report now loads as expected.

_{Ref: HCE-7277
Fixed in: 4.1.5.3}

October 4, 2023

Can't Edit Face-to-face Custom Notifications Without Unlocking the Activity Completion Criteria (Bug Fix)

When editing the notifications for a specific face-to-face activity, the instructor needs to unlock the activity completion criteria first. Otherwise, the instructor receives an error messages when saving the new notifications. As part of this software fix, the instructor is able to modify the custom notifications without having to unlock the activity completion criteria first.

Learn more here: https://docs.dualcode.com/x/k4DHBQ

_{Ref: HCE-7199
Fixed in: 4.1.5.3}

October 4, 2023

User Upload History Table Shows Special Characters (Bug Fix)

When viewing the results (e.g. "Task Results") of a user upload job, the table doesn't properly display special characters. It instead displays their HTML encoded equivalent. As part of this software fix, the special characters are now properly displayed as expected.

Learn more here: https://docs.dualcode.com/x/g4CkC

_{Ref: HCE-7233
Fixed in: 4.1.5.3}

October 1, 2023

User Mapping Field when Uploading Users has been Renamed and Simplified (Improvement)

When uploading users, you are able to match users from your CSV file to the users in your database on any unique field. The setting to be used when uploading users has been renamed to "Match on" and simplified for usability purposes. It's also important to note that (a) the field that you are matching on must be unique. If you are matching on a custom user profile field, you must ensure that the "Should the data be unique?" setting for that custom user profile field is enabled. Also note that (b) the header in the CSV file must match the name of the field in the database. It is no longer possible to match two fields that do not have the same name.

Learn more here: https://docs.dualcode.com/x/c4CkC

_{Ref: HCE-6846
Fixed in: 4.1.5.2}

September 27, 2023

Duplicate Entries for Compliance Snapshots (Bug Fix)

If the compliance archive fails to complete due to an exception, the learning environment will automatically re-try to create the archive, but the old / partial archive remains. This results in two archive entries being visible in the list of available archives. As part of this software fix, the learning environment will delete partially failed archives.

Learn more here: https://docs.dualcode.com/x/bwCj

_{Ref: HCE-6030
Fixed in: 4.1.5.2}

September 27, 2023

Notifications for Mandatory Courses Repeatedly Sent (Bug Fix)

The notifications sent to learners when they have mandatory training to complete is sent two times a day under some circumstances. As part of this software fix, the query that verified whether or not a learner had been notified of their upcoming mandatory training has been fixed and the notifications now only go as per the preset schedule.

Learn more here: https://docs.dualcode.com/x/HABpBg

_{Ref: HCE-7334
Fixed in: 4.1.5.2}

September 25, 2023

User Upload History Report Does Not Load (Bug Fix)

The User Upload History report, available under Site administration > Users > Accounts > User uploads > View history, sometimes fails to load as a result of the allowed memory size for the report being exhausted. As part of this software fix, the query has been improved to be more efficient both in terms of memory consumption and database reads.

Learn more here: https://docs.dualcode.com/x/g4CkC

_{Ref: HCE-7302
Fixed in: 4.1.5.2}

September 22, 2023

Learning History Report Displays mlang Tags (Bug Fix)

If an instructor translates the course title using mlang tags, the Learning History report displays the "mlang" tags in the course name column instead of displaying the course title in the user's preferred language. As part of this software fix, the Learning History report now displays the course title in the appropriate language as expected.

Learn more here: https://docs.dualcode.com/x/GIAX

_{Ref: HCE-7299
Fixed in: 4.1.5.2}

September 22, 2023

Face-to-face Activity is Displayed Twice (Bug Fix)

When a user enters a face-to-face activity, the description of this activity is displayed twice (in two different areas) on the web page. As part of this software fix, the description is only displayed once as expected.

Learn more here: https://docs.dualcode.com/display/Healthcare/Adding+an+Activity#AddinganActivity-Face-to-face

_{Ref: HCE-7271
Fixed in: 4.1.5.2}

September 22, 2023

Manually Marking Certain Activities as Compete Displays an Error (Bug Fix)

When a "Text and Media Area" (formerly known as a "Label" activity in version 3.9) or a "Lesson" activity is set to allow a user to "Students can manually mark the activity as completed", if and when a user marks the activity as completed, an error is displayed. The activity however is still marked as completed as expected. As part of this software fix, the error message is no longer being displayed to the end user.

Learn more here: https://docs.dualcode.com/display/Healthcare/Adding+an+Activity#AddinganActivity-TextandMediaArea

_{Ref: HCE-7293
Fixed in: 4.1.5.2}

September 22, 2023

Exporting Attendance to Microsoft Excel Generates an Error (Bug Fix)

In some circumstances, exporting the attendance from a face-to-face activity to a Microsoft Excel format generates an error. Exporting it to other formats still works. As part of this software fix, the root cause was addressed and the attendance can now be exported to Microsoft Excel.

Learn more here: https://docs.dualcode.com/x/IoCkC

_{Ref: HCE-7294
Fixed in: 4.1.5.2}

September 20, 2023

BigBlueButton 2.6.14 Update (BigBlueButton Update)

As part of our general development cycle, the web conferencing system, which is based on BigBlueButton, has been upgraded to version 2.6.14 

Learn more here: https://github.com/bigbluebutton/bigbluebutton/releases/tag/v2.6.14

_{Ref: HCE-7323
Fixed in: 4.1.5.2}

September 6, 2023

Users Who "Try Again" to Purchase a Course Get Charged Twice (Bug Fix)

If a user double-clicks on the "Pay" button when purchasing a course using PayPal Pro, they are presented with a warning screen and given the option to "Try Again". Under certain circumstances, when clicking on the "Try Again" button, the user may be charged twice. As part of this software fix, if the "Try Again" button is clicked, the system ensure that if the 1st payment went through, a 2nd payment will not also go through. 

_{Ref: HCE-7278
Fixed in: 4.1.5.2}

September 5, 2023

Teacher and Non-editing Teacher Roles Have Been Renamed for New Installations (Improvement)

The words "Teacher" and "Non-editing Teacher" are mostly used in the academic sector (e.g. colleges, universities) and not commonly used in the healthcare nor corporate sector. As such, the roles were renamed to "Lead Instructor" and "Instructor" respectively for new installations only. In other words, any new system installed after HCE 4.1.4 will see the roles "Lead Instructor" and "Instructor" while any older system will continue to see the old role names. That being said, all of our documentation will be refactored over the next few weeks to use the word "Instructor". And eventually, the words "Teacher" and "Non-editing Teacher" will be completely removed from the learning environment as well. 

Learn more here: https://docs.dualcode.com/x/SQCj

_{Ref: HCE-7090
Fixed in: 4.1.5.1}

September 5, 2023

Users Can Double-Click on the Payment Button when Using Paypal Pro (Improvement)

When purchasing a course using PayPal Pro, some users would double-click on the payment button, thereby resulting a two charges from Paypal Pro. As part of this improvement, the learning environment now prevents double-clicking on the payment button when using the PayPal Pro payment page.

_{Ref: HCE-7270
Fixed in: 4.1.5.1}

September 4, 2023

Unique Identifiers not Included When Exporting the Course Completion Report (Bug Fix)

When exporting the course completion report to Microsoft Excel / CSV, the unique identifier used to identify users such as their full name or email address is not included, even though it is visible on the web page. As part of this software fix, the unique identifiers are now included in the exported file.

Learn more here: https://docs.dualcode.com/x/JIAX

_{Ref: HCE-7250
Fixed in: 4.1.5.1}

September 2, 2023

User is Enrolled in a Course and Face-to-face Session yet Sees an Error Message (Bug Fix)

When a user signs up for a session using the "Session enrolments" method and pays using PayPal Pro, if and only if the "Send email confirmation" is enabled on the enrolment method, the user will see an error message. The error in question is related to sending the email confirmation to the user. The user is still registered in the course and in the face-to-face session as expected. As part of this software fix, the email is now properly sent to the user and the error message is no longer displayed.

_{Ref: HCE-7248
Fixed in: 4.1.5.1}

September 1, 2023

Old / Saved Timesheets Cannot be Updated Following the Upgrade (Bug Fix)

Following an upgrade from HCE 3.9 to HCE 4.1, an old face-to-face attendance timesheet cannot be updated. In other words, if an instructor has already saved a timesheet in January 2023 and now (following the upgrade) needed to modify the same timesheet (by adding or removing attendees), the timesheet would not show the attendance of the users as it was entered back in January. As part of this software fix, timesheets that were saved prior to the upgrade will continue to be displayed using the older (HCE 3.9) layout. Timesheets that were never saved, regardless of when the session took place (before the upgrade or after the upgrade), will now use the new layout, which allows an instructor to save a timesheet as a draft before approving it.

Learn more here: https://docs.dualcode.com/x/CYDXAg

_{Ref: HCE-7241
Fixed in: 4.1.5.1}

September 1, 2023

User Unassignment for Performance Appraisal Ends Abruptly (Bug Fix)

When changing the business rules for the assignment of performance appraisals, it is possible to unassign users from appraisal forms. If the performance appraisal system tried to unassign users who had already completed the form, the system would immediately throw an exception and stop processing the rest of the users. The end result is that users who should have been unassigned (after the exception took place) were never unassigned from the form. As part of this software fix, if a user no longer qualifies based on the new business rules has already been completed the form, the system simply skips them (without throwing an exception) and continues to process the rest of the users.

Learn more here: https://docs.dualcode.com/x/moGzAw

_{Ref: HCE-7236
Fixed in: 4.1.5.1}

August 28, 2023

Empty CSV File Used for User Uploads Reports a Failure  (Improvement)

If the learning environment, as part of the "User Upload" procedure, tries to upload a CSV file that simply contains the headers but no data, it would report a failure. As part of this improvement, processing a file that contains no user data is considered a success.

Learn more here: https://docs.dualcode.com/x/g4CkC

_{Ref: HCE-7228
Fixed in: 4.1.5.1}

August 28, 2023

Conditions may Inadvertently Save the 1st Operator in the List Instead of the Previously Saved Operator (Bug Fix)

When defining conditions in programs, cohorts or the performance appraisal system, some special fields types such as the "Date/Time" field type (as an example) load special operators (e.g. "is on", "is before", or "is after"). When loading the page, the correct operator would be displayed, but if the administrator did not interact with the condition and simply clicked on "Save Changes" (e.g. saved the page without modifying the condition), the learning environment would inadvertently save the condition using the 1st operator in the list ("is on") instead of the previously saved operator ("is before" or "is after"). As part of this software fix, the page now saves the previously saved operator for those special field types.

Learn more here: https://docs.dualcode.com/x/VAFpBg

_{Ref: HCE-7246
Fixed in: 4.1.5.1}

August 21, 2023

The "Terms and Conditions" Activity does not Display Badges (Improvement)

When a user views the course outline page, a badge on the right side of the activity in question informs them what they need to do (if the activity is incomplete) such as "View the activity" or "Receive a passing grade", or what they have already accomplished (if the activity has been completed). The "Terms and Conditions" activity however did not have any badges. As part of this improvement, the Terms and Conditions activity now states that the user must accept the terms and conditions, which may include legal terms, a policy, or whatever the instructor put in the activity.

Learn more here: https://docs.dualcode.com/display/Healthcare/Adding+an+Activity#AddinganActivity-tandcTermsandConditions

_{Ref: HCE-7212
Fixed in: 4.1.5.1}

August 21, 2023

Updates to the "Course Completed" Enrollment Plugin (Improvement)

The "Course Completed" enrollment plugin, which allows an administrator to enforce pre-requisites in programs, has been updated.  Details about the latest changes related to this 3rd party plugin are available in https://moodle.org/plugins/pluginversion.php?id=29756

Learn more here: https://docs.dualcode.com/x/egBCAw

_{Ref: HCE-7203
Fixed in: 4.1.5.1}

August 21, 2023

Moodle 4.1.5 Update (Moodle Update)

As part of our general development cycle, the HCE, which is based on Moodle, the world's most popular open-source LMS, has been upgraded to Moodle 4.1.5. 

Learn more here: https://moodledev.io/general/releases/4.1/4.1.5

_{Ref: HCE-7227
Fixed in: 4.1.5.1}