October 1, 2023

User Mapping Field when Uploading Users has been Renamed and Simplified (Improvement)

When uploading users, you are able to match users from your CSV file to the users in your database on any unique field. The setting to be used when uploading users has been renamed to "Match on" and simplified for usability purposes. It's also important to note that (a) the field that you are matching on must be unique. If you are matching on a custom user profile field, you must ensure that the "Should the data be unique?" setting for that custom user profile field is enabled. Also note that (b) the header in the CSV file must match the name of the field in the database. It is no longer possible to match two fields that do not have the same name.

Learn more here: https://docs.dualcode.com/x/c4CkC

_{Ref: HCE-6846
Fixed in: 4.1.5.2}

September 27, 2023

Duplicate Entries for Compliance Snapshots (Bug Fix)

If the compliance archive fails to complete due to an exception, the learning environment will automatically re-try to create the archive, but the old / partial archive remains. This results in two archive entries being visible in the list of available archives. As part of this software fix, the learning environment will delete partially failed archives.

Learn more here: https://docs.dualcode.com/x/bwCj

_{Ref: HCE-6030
Fixed in: 4.1.5.2}

September 27, 2023

Notifications for Mandatory Courses Repeatedly Sent (Bug Fix)

The notifications sent to learners when they have mandatory training to complete is sent two times a day under some circumstances. As part of this software fix, the query that verified whether or not a learner had been notified of their upcoming mandatory training has been fixed and the notifications now only go as per the preset schedule.

Learn more here: https://docs.dualcode.com/x/HABpBg

_{Ref: HCE-7334
Fixed in: 4.1.5.2}

September 25, 2023

User Upload History Report Does Not Load (Bug Fix)

The User Upload History report, available under Site administration > Users > Accounts > User uploads > View history, sometimes fails to load as a result of the allowed memory size for the report being exhausted. As part of this software fix, the query has been improved to be more efficient both in terms of memory consumption and database reads.

Learn more here: https://docs.dualcode.com/x/g4CkC

_{Ref: HCE-7302
Fixed in: 4.1.5.2}

September 22, 2023

Learning History Report Displays mlang Tags (Bug Fix)

If an instructor translates the course title using mlang tags, the Learning History report displays the "mlang" tags in the course name column instead of displaying the course title in the user's preferred language. As part of this software fix, the Learning History report now displays the course title in the appropriate language as expected.

Learn more here: https://docs.dualcode.com/x/GIAX

_{Ref: HCE-7299
Fixed in: 4.1.5.2}

September 22, 2023

Face-to-face Activity is Displayed Twice (Bug Fix)

When a user enters a face-to-face activity, the description of this activity is displayed twice (in two different areas) on the web page. As part of this software fix, the description is only displayed once as expected.

Learn more here: https://docs.dualcode.com/display/Healthcare/Adding+an+Activity#AddinganActivity-Face-to-face

_{Ref: HCE-7271
Fixed in: 4.1.5.2}

September 22, 2023

Manually Marking Certain Activities as Compete Displays an Error (Bug Fix)

When a "Text and Media Area" (formerly known as a "Label" activity in version 3.9) or a "Lesson" activity is set to allow a user to "Students can manually mark the activity as completed", if and when a user marks the activity as completed, an error is displayed. The activity however is still marked as completed as expected. As part of this software fix, the error message is no longer being displayed to the end user.

Learn more here: https://docs.dualcode.com/display/Healthcare/Adding+an+Activity#AddinganActivity-TextandMediaArea

_{Ref: HCE-7293
Fixed in: 4.1.5.2}

September 22, 2023

Exporting Attendance to Microsoft Excel Generates an Error (Bug Fix)

In some circumstances, exporting the attendance from a face-to-face activity to a Microsoft Excel format generates an error. Exporting it to other formats still works. As part of this software fix, the root cause was addressed and the attendance can now be exported to Microsoft Excel.

Learn more here: https://docs.dualcode.com/x/IoCkC

_{Ref: HCE-7294
Fixed in: 4.1.5.2}

September 20, 2023

BigBlueButton 2.6.14 Update (BigBlueButton Update)

As part of our general development cycle, the web conferencing system, which is based on BigBlueButton, has been upgraded to version 2.6.14 

Learn more here: https://github.com/bigbluebutton/bigbluebutton/releases/tag/v2.6.14

_{Ref: HCE-7323
Fixed in: 4.1.5.2}

September 6, 2023

Users Who "Try Again" to Purchase a Course Get Charged Twice (Bug Fix)

If a user double-clicks on the "Pay" button when purchasing a course using PayPal Pro, they are presented with a warning screen and given the option to "Try Again". Under certain circumstances, when clicking on the "Try Again" button, the user may be charged twice. As part of this software fix, if the "Try Again" button is clicked, the system ensure that if the 1st payment went through, a 2nd payment will not also go through. 

_{Ref: HCE-7278
Fixed in: 4.1.5.2}