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This article assumes that ecommerce has already been enabled on your system. If it hasn't, please contact your administrator. |
As an instructoradministrator, you are able to sell your courses and specify the fees for (a) an individual users a single license or (b) an entire site.
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Step-by-step Guide
To sell courses:
Go to the course in question
Go to Course Administration > Users > Enrollment Methods
Select the "Self enrolment (Advanced)" method from the "Add method" pulldown menu
Fill out the first two sections of the web form as usual.
In the "Payment settings" section, enable "Collect payment"
If you do not see the ability to enable "Collect payment", it's because ecommerce is not enabled on your system. Please contact your administrator.
Specify the various fees
The box next to the "Individual license" is meant to collect the fee for one (1) user license. In other words, if you enter "$10.00" and a user buys 3 licenses, they would be charged $30.00 total (plus applicable taxes.)
The box next to the "Site license" fields is meant to collect the total fee for all users in a given site. In other words, if you enter "$1000.00" and a site has 500 users, they would be charged $1,000.00 (plus applicable taxes) total, and all 500 users could enrol in the course without paying extra.
Specify the currency
Specify the sales tax
If your organization is acting as the Merchant of Record, please consult with your finance department regarding which sales tax you should be collecting. If Dual Code is acting as your Merchant of Record, please contact Dual Code if you're not sure what taxes to collect.
Select one or more payment method
Starting in version 4.1, the The learning environment supports payment by credit card as well as payment by cheque or EFT (electronic funds transfer). Payment methods may vary on your system depending on what your administrators have enabled.
Specify how long the purchase license is valid for.
Please note that thisClick on the "Add method" button at the bottom of the page
Important Notes
The “License expires after” value is different than the "Enrolment duration" set in the same page. The "License expires after" specifies how long
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after a purchase
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ALL enrolments will expire. The "Enrolment duration" specifies how long after a user
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enrols in the course they will continue to have access to the course. If the “Enrolment duration” is left empty, it means the user will continue to have access to the course until
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Click on the "Add method" button at the bottom of the page
Important Notes
You can add multiple enrollment methods of the same type. By setting a value for "Only cohort members" in any method, you can therefore set different prices for different cohorts. For example, you can set "Only cohort members" to "Preferred Partners" (assuming you have a cohort called Preferred Partners) and set the cost to be $100, and then add a second enrollment method without any restrictions and set the cost to $200. By doing so, the preferred partners would be $100 and everyone else would pay $200 to self-enroll in your course. In order for this to work properly, the "Preferred partners" enrollment method but at the top of the page (e.g. above the non-restricted enrolment method).
Using the same strategy as explained above, you can add a third / free enrollment method for your staff to self-enroll at no cost. If doing so, please make sure that you set "Only cohort members" to a cohort that represents your staff.the license expires.
Given the complexity of refunds (who gets refunded, how much is refunded, how long do they have to get a refund, etc.), refunds must be are handled manually.
Related Articles
Frequently Asked Questions about Selling Courses As part of your HCE Express service, all refunds must be handled by Dual Code. If one of your learners requests a refund, please ask them to download / view their receipt for instructions.