Selling Courses

As an administrator, you are able to sell your courses and specify the fees for (a) a single license or (b) an entire site.

Step-by-step Guide

To sell courses:

1. Go to the course in question

2. Go to Course Administration > Users > Enrollment Methods

3. Select the "Self enrolment (Advanced)" method from the "Add method" pulldown menu

4. Fill out the first two sections of the web form as usual.

5. In the "Payment settings" section, enable "Collect payment"

   1. If you do not see the ability to enable "Collect payment", it's because ecommerce is not enabled on your system. Please contact your administrator.

6. Specify the various fees

   1. The box next to the "Individual license" is meant to collect the fee for one (1) user license. In other words, if you enter "$10.00" and a user buys 3 licenses, they would be charged $30.00 total (plus applicable taxes.)

   2. The box next to the "Site license" fields is meant to collect the total fee for all users in a given site. In other words, if you enter "$1000.00" and a site has 500 users, they would be charged $1,000.00 (plus applicable taxes) total, and all 500 users could enrol in the course without paying extra.

7. Specify the currency

8. Specify the sales tax

   1. If your organization is acting as the Merchant of Record, please consult with your finance department regarding which sales tax you should be collecting. If Dual Code is acting as your Merchant of Record, please contact Dual Code if you're not sure what taxes to collect.

9. Select one or more payment method

   1. The learning environment supports payment by credit card as well as payment by cheque or EFT (electronic funds transfer). Payment methods may vary on your system depending on what your administrators have enabled.

10. Specify how long the license is valid for.

11. Click on the "Add method" button at the bottom of the page

Important Notes

• The “License expires after” value is different than the "Enrolment duration" set in the same page. The "License expires after" specifies how long after a purchase ALL enrolments will expire. The "Enrolment duration" specifies how long after a user enrols in the course they will continue to have access to the course. If the “Enrolment duration” is left empty, it means the user will continue to have access to the course until the license expires.

• Given the complexity of refunds (who gets refunded, how much is refunded, how long do they have to get a refund, etc.), refunds must be are handled manually. As part of your HCE Express service, all refunds must be handled by Dual Code. If one of your learners requests a refund, please ask them to download / view their receipt for instructions.