It is recommended to suspend users when you no longer want them to have access to your learning environment rather than deleting them. That's because when you delete a user, you delete all the information associated with the user, including grades, certificates of completion, and their learning history. This may be against your organization's retention policy.
Step-by-step Guide
To suspend a user:
- Go to Site Administration > Users > Accounts > Browse list of users
- Find the user in question
- Click the eye icon in the "Edit" column next to the user you want to suspend
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