An instructor can void learning records for an individual course. This can be useful for example if for example you are importing your learning history from your previous system during the onboarding process and you erroneously uploaded bad historical learning records.
Step-by-step Guide
To void learning records for a course:
- Go to the course in question
- Go to Course Administration > Reset
- Under the "Learning Records" section, select "Void all learning records"
- Click on the "Reset course" button
Important Notes
- When voiding learning records, the existing learning records will be marked as "voided" and therefore not permanently deleted from the system. They can still be retrieved via the Learning Records (System Level) report by a System Administrator.
Related Articles
- Expiring Learning Records
- Resetting a Course
- Updating Learning Records After Changing Course Completion Settingsthe Expiration Dates
- Learning Records (System Level)
- Voiding a Learning Record for an Individual UserRecords