The learning environment can automatically generate certificates of completion whenever a learning record is granted to a user for a course. When issued, a copy of the certificate is automatically emailed to the learner as a PDF attachment. They can also retrieve the certificate at any time via their Learning History report.
During the implementation phase, Dual Code may have implemented a certificate of completion for your organization. This is a professional service that we generally recommend to our clients during the implementation of their system.
- If one was created for you, we strongly recommend that you duplicate this certificate and modify it rather than creating one from scratch
- If one was created using the "Simple Certificate" activity in a course, we recommend that you convert the course-level certificate to a system-level certificate by following these steps.
Step-by-step Guide
To duplicate a certificate of completion and modify it:
- Go to Site Administration > Courses > Certificates of Completion
- Click on the "Duplicate" button next to the existing certificate that you want to duplicate
- This will generate a copy of the certificate using the exact same name as the original certificate but with the word "(copy)" appended to its title
- Click on the "Edit" icon next to the new certificate you created in the step above
- Make your changes
- Click on the "Save" button at the bottom of the page
Important Notes
- If you do not have any certificate available to duplicate but you have certificates using the "Simple Certificate" activity within a course, we recommend that you convert the course-level certificate to a system-level certificate by following these steps.
- You can preview your certificate by clicking on the "Preview" icon next to the certificate in question.
- The certificate is generated at the same time as the learning record. If the certificate is not attached to the course when the learning record is generated, a certificate will not be issued for that learning record after the fact.