The following question relate to Selling a Course.
Q. What enrolment method supports selling courses in bulk (using license keys)?
Answer: The only enrolment method that supports selling courses in bulk is the "Self enrolment (Advanced)" method. This method also supports selling courses for individuals (e.g. standard self enrolment) so we recommend using this method in all cases.
Q. How long does it take for the "Self enrolment (Advanced)" method to process orders?
Answer: The time it takes for the enrolment method to process orders depends on the payment method you choose.
- If the payment method is by credit card, the sale is processed automatically within seconds.
- If the payment is by cheque or EFT (electronic funds transfer), the payment is only processed after an administrator marks the invoice as paid in full.
Q. Do I need to notify the client when I mark an invoice as paid in full?
Answer: The learning environment will automatically notify the user who downloaded the quote / invoice when that quote / invoice is marked as paid in full. The body of the emails contains instructions, along with a link and a license key that they can use to access the course. The receipt is also attached to the same email.
Q. What happens when I "delete" a receipt?
Answer: Deleting a receipt (see Managing Sales Receipts) deletes the current copy of the receipt. A user however can still click on the "View receipt" button to regenerate and download a new receipt. Deleting a receipt is generally only used if there is wrong information on the receipt (e.g. a bad address or cancellation policy) and you need the receipt regenerated based on a new template.