Dual Code is committed to continuously improving the HCE and regularly implementing new features with each release. You'll find below our latest release notes.

July 28, 2023

Compliance Archives are not Always on the Last Day of the Month (Bug Fix)

The archive of the compliance report is scheduled to run on the last day of the month. In some cases (usually when the months had less than 31 days), it would run the next day (e.g. on the 1st day of the month instead). As part of this fix, the compliance report is now always archived on the last day of the month.

Learn more here: https://docs.dualcode.com/x/bwCj

_{Ref: HCE-7156}

July 25, 2023

Quote / Invoice can now Collect the Institution's Name (Improvement)

The learning environment has the capability to automatically generate quotes and invoices when a user purchase courses (and when enabled by the instructor for the course). When a user generates a quote / invoice, they can pay by cheque or EFT (electronic funds transfer). As part of this improvement, the user purchasing the course can now specify which organization they are representing. When specified by the user, the organization is displayed on the quote / invoice.

_{Ref: HCE-7150}

July 21, 2023

The "General" Section in a Course Keeps Showing Even when Empty (Improvement)

A course always has a "General" section at the top, which is generally used to display a welcome message or instructions. When that section is empty, it would display a "General" header but no content. As part of this improvement, the "General" header / section is no longer displayed to learners if it is empty.

_{Ref: HCE-7102}

July 12, 2023

Duplicate Attendance Upload Tasks Appear to be Stuck (Bug Fix)

If a user tries to upload attendance records and accidentally clicks on the "Upload Records" button twice, the task appears to be stuck and will never complete. As part of this fix, clicking on the "Upload records" button twice in a row and trying to resubmit the exact same file will display an error message to the administrator immediately, thereby preventing duplicate tasks.

Learn more here: https://docs.dualcode.com/x/IQAb

_{Ref: HCE-6959}

July 6, 2023

Associated Fields Can No Longer Reference Social Fields (Improvement)

Now that the ICQ Number, MSN ID, AIM ID, Yahoo ID, Skype ID, and Web page user profile fields are all "social" custom user fields, there is no need to link the "associated input" field to them. As part of this improvement, the "associated input" field can no longer be mapped to "social" fields.

Learn more here: https://docs.dualcode.com/x/oAAG

_{Ref: HCE-7060}

July 6, 2023

History Table for Uploading Sessions and Attendance is Improperly Formatted  (Bug Fix)

The table that allows you to view the history for sessions and attendance that were uploaded was improperly formatted. As part of this fix, the solution is now properly formatted as expected. 

Learn more here: https://docs.dualcode.com/x/fQFpBg

_{Ref: HCE-6958}

June 28, 2023

Body of the Email for the Receipt Contains Instructions (Improvement)

When a user purchases a course on behalf of others users, they receive an email that contains a sales receipt in PDF format. As part of this improvement, the body of that email now contains instructions on how they can share this course with others. The instructions contains the enrolment link as well as their license key. 

Learn more here: https://docs.dualcode.com/x/PwHbBg

_{Ref: HCE-7033}

June 27, 2023

Support for Site Licenses When Selling Courses (New Feature)

When selling courses to other organizations, you are now able to specify tiered site license pricing based on the size of the organization. For example, if a user from another organization's learning environment powered by Dual Code and licensed for up to 10,000 users purchases your course, you can now offer that course to everyone within that organization (up to a maximum of 10,000 enrolments) for a flat rate. This functionality only works when users purchase your course through a "Partner" site (in a multi-site deployment) or the OCI Marketplace.  This includes healthcare organizations who subscribe to a learning environment powered by Dual Code as well as organizations who access your course via My Dual Code, a free learning environment available to all healthcare workers regardless of whether or not they have an agreement in place with Dual Code. Site licenses are not available to users who have an account created directly on your site, whether you created an account on their behalf or had them self-register.

Learn more here: https://docs.dualcode.com/x/qoLXAg

_{Ref: HCE-6981}

June 27, 2023

Dollar Values are Removed from the Cancellation / Refund Policy in Receipts  (Bug Fix)

If a cancellation or refund policy included a dollar value using a $ sign, the dollar value itself was not displayed on the PDF receipt. For example, if the policy says "an administrative fund of $5 will be retained when requesting a refund", the receipt would simply display "an administrative fund of will be retained when requesting a refund" would be omitted from the receipt. As part of this bug fix, the dollar value is now printed on the receipt as expected.

Learn more here: https://docs.dualcode.com/x/AgPWAw

_{Ref: HCE-7034}

June 26, 2023

Disable Duplicate Course Completion Notifications (Improvement)

When a learner completes a course, as long as the course is configured to email a certificate of completion, the user will receive the email accordingly. A second / separate email was also sent to the user however informing them that they have completed the course. As part of this improvement, the 2nd email is disabled. Users now only get one (1) email when they complete the course, and only if the course is configured to send a certificate of completion.

Learn more here: https://docs.dualcode.com/x/7AKj

_{Ref: HCE-6945}

June 22, 2023

Moodle 4.1.4 Update (Moodle Update)

As part of our general development cycle, the HCE, which is based on Moodle, the world's most popular open-source LMS, has been upgraded to Moodle 4.1.4. 

Learn more here: https://moodledev.io/general/releases/4.1/4.1.4

_{Ref: HCE-6911}

June 20, 2023

Login Issues with Regular Users Who Access a Regular Course via OCI (Bug Fix)

If a regular user (e.g. a non-OCI user) tries to access a regular course via the OCI Library, that user will then be considered an OCI user going forward, which will prevent the user from logging in using their regular login credentials. As part of this fix, the OCI engine no longer attempts to reset the user's preferred login method if they are trying to access a regular course via OCI. In addition, regular courses are no longer visible in the OCI Library.

Learn more here: https://docs.dualcode.com/x/LgXWAw

_{Ref: HCE-6707}

June 19, 2023

Simplification of Face-to-face Activity Completion Criteria (Improvement)

The completion criteria for the face-to-face activity required an instructor to select between "any session" and "all sessions", often causing confusion. It also allowed an instructor to specify that a user could "partially" attend a class, but didn't allow them to specify how much of the session the user had to attend. As part of this improvement, the activity completion criteria were simplified and now the instructor simply needs to specify how much (in percentage) of the session the user needs to attend to receive a learning record. For example, if the user needs to fully attend the session, the criteria needs to be 100%, which is the default when adding a new session. If the user can simply attend 4 hours out of a 5 hour session and still receive a learning record, then the criteria should be 80%. Note that this does not change how attendance is entered. This change simply affects how the activity completion criteria for a face-to-face session is defined.

Learn more here: https://docs.dualcode.com/x/qICkC

_{Ref: HCE-3773}

June 19, 2023

Transaction Identifiers are Obfuscated (Improvement)

Certain transaction identifies such as those shown on receipt (for sales receipts generated by the learning environment) were sequential, allowing a user to estimate how many sales a specific vendor has. As part of this improvement, the transaction identifiers are now obfuscated and randomly generated.

Learn more here: https://docs.dualcode.com/x/TgFpBg

_{Ref: HCE-6957}

June 18, 2023

Enabling the "Self Enrolment (Advanced)" Method (Improvement)

The "Self enrolment (Advanced)" method (formerly called "Self enrolment (Beta)", is now enabled on all systems. This methods contains advanced features not otherwise available in the regular "Self enrolment" method. This is also the method that Dual Code will continue to enhance going forward.

Learn more here: https://docs.dualcode.com/x/rQFpBg

_{Ref: HCE-6979}

June 14, 2023

Listing Matching OCI Courses in Keyword Searches (Improvement)

The OCI Marketplace is an excellent resource for educational material offered by 3rd parties, including Canadian hospitals and healthcare organizations. Many of these courses have been accredited by Colleges and associations and can be used by healthcare professionals for continuing education purposes. As part of this improvement, when a user searches for courses by keyword in your learning environment, the search results will now include courses offered through the OCI Marketplace. The OCI courses will always be displayed at the bottom of the search results page (after the list of courses offered / hosted in your learning environment). The matching OCI courses will also clearly indicate which organization is offering the course to differentiate them from your own courses.

Learn more here: https://docs.dualcode.com/x/-YClBQ

_{Ref: HCE-5273}

June 14, 2023

Prioritizing Self-enrolment Methods (Improvement)

In earlier versions of the learning environment, if multiple unrestricted self-enrolment methods were present in a course, a user would be presented with numerous options (e.g. numerous "enrol me" buttons) when trying to self-enrol. This is usually a configuration error on the part of the instructor or did not properly set the restrictions on an enrolment method. As part of this improvement, only the first (highest in the list) self-enrolment method applicable to a user will be displayed to the user. In the event that an administrator wants to disable this enhancement and continue to display numerous enrolment options to the learner, they can disable the "Show first enrolment option only" in the system-level settings.

Learn more here: https://docs.dualcode.com/x/x4EBBg

_{Ref: HCE-6934}

June 14, 2023

Deprecation of the "Sign up Method" Setting (Improvement)

In earlier versions of the learning environment, an instructor or administrator would have to explicitly select the preferred self-enrollment method when adding a face-to-face activity in order for a "Sign up" link to appear in the course description (as further explained in Displaying F2F Sessions in Course Descriptions). As part of this improvement, the preferred self-enrolment method is now automatically determined by the learning environment and the instructor / administrator no longer needs to select it.

Learn more here: https://docs.dualcode.com/x/EQD5AQ

_{Ref: HCE-6917}

June 14, 2023

Exporting the List of Attendees Fails (Bug Fix)

Under certain circumstances, the list of attendees in a face-to-face session could not be exported to a CSV file. As part of this fix, the issues surrounding this particular use case were resolved and the CSV file can now be exported.

Learn more here: https://docs.dualcode.com/x/IoCkC

_{Ref: HCE-6927}

June 8, 2023

Added the {ACCREDITATIONASSERTATION} Placeholder for Certificates of Completion (Improvement)

In earlier version, an administrator could display accreditation information on a certificate of completion by adding certain placeholder such as  {ACCREDITATIONBODY}, {ACCREDITATIONTYPE}, {CREDITVALUE} and {ACCREDITATIONID}. However, this usually required the administrator to design two (2) separate certificates (e.g. one with an accreditation statement and another without an accreditation statement) and then assign the right certificate to the right course. As part of this improvement, an administrator can simply insert the {ACCREDITATIONASSERTATION} placeholder anywhere on a certificate of completion, and the certificate will only display a statement regarding accreditation if the course is accredited (as defined in the course settings).

Learn more here: https://docs.dualcode.com/x/CwBLBg and https://docs.dualcode.com/x/WwAgC

_{Ref: HCE-6909}

June 8, 2023

Removed Deprecated Placeholders for Certificates of Completion (Bug Fix)

There are several user attributes (icq, skype, yahoo, aim, msn, url) that were removed in HCE v4.1. These attributes were never deprecated in the list of placeholders that can be used in certificates of completion. As a result, they would not have displayed any information on the certificates if/when used. As part of this release, these placeholders were deprecated from the list of valid certificate of completion placeholders. The implication is that anyone who were including these fields in their CSV files as part of user uploads will need to change the headers in their CSV to correctly map to the new field name, which is now a custom field. In other words, if the column in your CSV file used to be "icq", it should now be "profile_field_icq".

Learn more here: https://docs.dualcode.com/x/CwBLBg

_{Ref: HCE-6910}

June 8, 2023

Different Message when a Learner Doesn't Fully Attend a Classroom Session (Improvement)

The notification message sent to learners when they did not attend the session long enough to receive a learning record (e.g. they were a "No Show" or a "Partially Attended" but showed up too late or left too early) suggested that they had attended at least a part of the session. This caused confusion to learners who did not show up at all. The message has been improved to the following: The Facilitator for the "[coursefullname]" course has indicated that you did not attend the session scheduled for [startdatetime] for which you were registered. In order to complete the course, you will need to sign up for another session. Should you have any questions or would like to discuss further, you may contact the Facilitator directly. 

This message can be customized by an administrator at the system level or by an instructor on a course by course basis.

Learn more here: https://docs.dualcode.com/x/KYAM

_{Ref: HCE-6923}

May 26, 2023

Support for SOCRA CME Credits (Improvement)

The Society of Clinical Research Associates (SOCRA) has been added to the list of accreditation bodies for the purpose of tracking CME (Continuing Medical Education) credits in the learning record store and adding it to certificates of completion

Learn more here: https://docs.dualcode.com/x/WwAgC

May 18, 2023

BigBlueButton 2.6.7 Update (BigBlueButton Update)

As part of our general development cycle, the web conferencing system, which is based on BigBlueButton, has been upgraded to version 2.6.7 

Learn more here: https://github.com/bigbluebutton/bigbluebutton/releases/tag/v2.6.7

_{Ref: HCE-5787}

May 12, 2023

Miscellaneous Face-to-face Improvements (Improvement)

As part of this release, numerous improvements were made to the face-to-face activity. We recommend that you review the entire section on Managing Classroom Sessions in our user guide and also go through the user tours, which are available in the product.

Learn more here: https://docs.dualcode.com/x/KYAM

_{Ref: HCE-6245}

May 12, 2023

Miscellaneous Program Improvements (Improvement)

As part of this release, numerous improvements were made to program. We recommend that you review the entire section on Managing Programs in our user guide and also go through the user tours, which are available in the product.

Learn more here: https://docs.dualcode.com/x/AoAM

_{Ref: HCE-6256}

May 12, 2023

Moodle 4.1.3 Update (Moodle Update)

As part of our general development cycle, the HCE, which is based on Moodle, the world's most popular open-source LMS, has been upgraded to Moodle 4.1.3. 

Learn more here: https://moodledev.io/general/releases/4.1/4.1.3

_{Ref: HCE-6826}