What's New

Improvements to Purchases of Courses that Have a Face-to-face Activity (Improvement)

When a user purchases a course that has a face-to-face activity for other users, they may not always want to select which session the learners will be required to attend. As part of this improvement, if a user is enrolling themselves, they will immediately be required to select the session they want to attend. If a user is purchasing the course on behalf of other users, they will be given a choice between picking a specific session for all their learners, or deferring the selection. If the selection is deferred, the learners will have to pick the session they want to attend after they use the license key to self-enrol in the course.

_{February 22, 2024 ♦ v4.1.9.1 ♦ HCE-7811}

License Keys Need to Enforce Pre-requisites (Bug Fix)

When a user is given a license key to a course that has pre-requisites, that user can still enrol in the course (using the key) even though they did not complete the pre-requisite(s). If the user completes the course, they will not be awarded a learning recorded but they are not prevented from enrolling in the course. As part of this software fix, when a learner tries to enrol in a course that has pre-requisites using a license key, the enrolment will verify if the user has completed the pre-requisites. If they have not, they will be presented with a message informing them that they must complete the pre-requisites first. That message has a hyperlink that will redirect them to the pre-requisites.

_{February 22, 2024 ♦ v4.1.9.1 ♦ HCE-7859}

User Interface Improvements to the Face-to-face Summary Pages (Improvement)

Face-to-face sessions are summarized on certain screens, like on the sign-up screen and in the calendar. The event summarizes the session and includes information such as the method of delivery (in person or virtual), the name of the facilitator, etc. As part of this improvement, information that is not captured for the event in question is removed from the summary.

_{February 22, 2024 ♦ v4.1.9.1 ♦ HCE-6511}

Usage Report (New Feature)

This report summarizes various statistics about the usage of the system over time. The initial web page (the “Summary”) displays the number of courses, number of users, number of recently active users, number of role assignments, number of posts, number of questions, number of resources, average number of participants, average number of recently active participants, and average number of course modules. The administrator can then click on each tab to get more details broken down over a time period. The information is available in a graphical format as well as a table format. A similar report is available within individual courses to provide data about the course in question..

Learn more here: Usage (System Level)

_{February 22, 2024 ♦ v4.1.9.1 ♦ HCE-7764}

Moodle Plugin Updates (Moodle Update)

As part of our general development cycle, numerous 3rd party plugins available from the Moodle marketplace were updated. These include: block_checklist, format_grid, mod_checklist, mod_hvp, mod_zoom, reported_extendedlog.

Learn more here: Moodle Plugins
_{February 22, 2024 ♦ v4.1.9.1}

Moodle 4.1.9 Update (Moodle Update)

As part of our general development cycle, the HCE, which is based on Moodle, the world's most popular open-source LMS, has been upgraded to Moodle 4.1.9.

Learn more here: Release Notes for Moodle 4.1.9
_{February 22, 2024 ♦ v4.1.9.1 ♦ HCE-7886}

Statement of Remittance Includes More Details on HST/GST (Improvement)

The Statement of Remittance, which provides a detailed breakdown of your online sales, now includes more details on the HST/GST collected. The improvement is meant to help your accounting team more easily track and report on the sales taxes.

_{January 23, 2024 ♦ v4.1.8.4 ♦ HCE-7656}

The maximum on “License key expires after” Has Been Increased From 1 Year to 3 Years (Improvement)

When selling course licenses, there is a limit on how long licenses can be valid for. The limit has been increased from 1 year to 3 years to encourage purchasers to buy site licenses even though they may not consume all licenses in a year. Note that the actual value (that you already set) in your existing courses has not changed. This improvement does however allow you to increase the duration of a license if you want.

Learn more here: Selling Courses
_{January 12, 2024 ♦ v4.1.8.3 ♦ HCE-7756}

OCI Network Presents Suggestions to Users After They Complete a Course (New Feature)

When a learner completes a course, the OCI network may suggest other courses to the user that are related to the one they recently completed. The notification comes in the form of an email. The body of the email contains a direct hyperlink to the suggested course’s description as well as an “unsubscribe” link in the event that the user wants to stop receiving suggestions in the future.

_{January 9, 2024 ♦ v4.1.8.2 ♦ HCE-7738}

Course Completion Conditions May Be Ignored under Specific Circumstances (Bug Fix)

If a course is configured with “Activity completion” criteria, “Expiration by date” criteria and any other criteria (e.g. Course Grades or Manual Completion by Others), provided that the learner completes the activities, the user will be awarded a course completion. In other words, the user is not required to meet any of the other conditions with the exception of the activity and retake conditions.

Learn more here: Configuring Recurring Courses
_{January 6, 2024 ♦ v4.1.8.2 ♦ HCE-7719}

"Expiration by date" is Marked Complete Even Though Other Conditions are Outstanding (Bug Fix)

When viewing the Course Completion report, a condition of “Expired by date” is marked as completed when the learner completes the 1st activity. On the other hand, the “Expiration by lapse time” is marked as completed when the learner completes the course (e.g. the last activity). For consistency, the “Expiration by date” is now only marked as complete when the user completes the entire course and receives a learning record.

Learn more here: Configuring Recurring Courses
_{January 6, 2024 ♦ v4.1.8.2 ♦ HCE-7720}

To Order of a Result Set Can Prevent Completions from Being Awarded (Bug Fix)

The order of the result set in the database query to aggregate all of the course completion criteria can result in a situation whereby course completions are not awarded. Unlocking the course completions settings does not resolve the issue. As part of this software fix, the logic to calculate whether the system should award a learning record has been refactored and the order of the result set no longer matters.

Learn more here: Configuring Recurring Courses
_{January 6, 2024 ♦ v4.1.8.2 ♦ HCE-7722}

BigBlueButton 2.7.3 Update (BigBlueButton Update)

As part of our general development cycle, the web conferencing system, which is based on BigBlueButton, has been upgraded to version 2.7.3.

Learn more here: Release Notes for BigBlueButton 2.7.3
_{January 3, 2024 ♦ v4.1.8.1 ♦ HCE-7710}

Moodle 4.1.8 Update (Moodle Update)

As part of our general development cycle, the HCE, which is based on Moodle, the world's most popular open-source LMS, has been upgraded to Moodle 4.1.8.

Learn more here: https://moodledev.io/general/releases/4.1/4.1.8
_{January 3, 2024 ♦ v4.1.8.1 ♦ HCE-7699}

Optional Activities Do Not Issue Learning Records (Bug Fix)

An issue was introduced in 4.1.6.3 where optional activities (e.g. activities within a course not required as per the "Course Completion" settings) do not issue a learning record. While the database correctly marks the user as having completed the activity, the "Learning Records" report does not. This only affects systems that were upgrade to 4.1.6.3. As part of this software fix, optional activities going forward will now issue learning records as expected. Note that this software fix will not retroactively issue learning records for optional activities. It is therefore recommended that systems that had upgrade to 4.1.6.3 upgrade to 4.1.7.2 as soon as possible to ensure that the Learning Records report accurately reflects a user's completion status.
_{December 21, 2023 ♦ v4.1.7.2 ♦ HCE-7675}

Badges are Aggregated when a User Receives a Learning Record (Improvement)

A single activity can have multiple completion criteria. For example, in order to complete a SCORM, an instructor might specify that the learner must (a) view the activity, (b) receive a grade, (c) that the grade must exceed a required minimum score, (d) require a status of "passed" from the SCORM package itself, and (e) require all scos to return completion status. This would result in 5 badges on the course outline page for that single activity. While viewing those details is important when a learner is in progress of completing the activity to properly communicate what they need to do, after the learner receives a learning record, that information becomes less important. As part of this improvement, once a learner receives a learning record for an activity, the badges are aggregated into one (1) badge that simply says "Done: Complete". When the user is asked to get recertified, the 5 badges will once again appear.
_{December 18, 2023 ♦ v4.1.7.1 ♦ HCE-7657}

Learners can Scan a QR Code To Mark Themselves as Having Attended a Face-to-face Session (New Feature)

Learners can now mark themselves as having attended a face-to-face session by scanning a QR code using their mobile device. This marks their attendance as "Fully attended". By allowing users to self-attest, the instructor no longer has to manually enter everyone's attendance.  The attendance however is not automatically "approved". The instructor must still approve the timesheet and in doing so, has the opportunity to change someone's attendance before their final approval.
_{December 18, 2023 ♦ v4.1.7.1 ♦ HCE-7551}

Notifying Users when their Enrolment is About to Expire with the Self Enrolment (Advanced) Method (New Feature)

The "Self-enrolment (Advanced)" method is now able to send a notification to learners, instructors, or both learners and instructors when their enrolment is about to expire. Following the upgrade of your learning environment, courses that already use the "Self-enrolment (Advanced)" enrolment method will not automatically start sending notifications, but if the enrolment method is added to a new course or an existing course, the enrolment instance will be configured to notify learners by default 7 days before their enrolment expires. The notification will be sent via email as well as using the system's built-in web notifications.

Learn more here: /wiki/spaces/OCI/pages/34021252
_{December 18, 2023 ♦ v4.1.7.1 ♦ HCE-5885}

Automatic Tracking of Attendance and Participation in BigBlueButton (New Feature)

The BigBlueButton server is now sends details back to the learning environment related to the attendance and participation of learners in BigBlueButton sessions. This makes it possible for an instructor to specify how long the user must attend a session in order to receive a learning record, and whether or not they need to participate in the chats, the talks and the polls to name a few examples. When a participant meets the requirements as defined by the instructor, the learning environment will grant them a learning record for the BigBlueButton activity in question, which can then be used by the course itself to issue a learning record and a certificate of completion.  Please note that this feature has been gradually introduced to BigBlueButton servers hosted by Dual Code since July 2023 but it is only now generally available to all Dual Code clients.
_{December 18, 2023 ♦ v4.1.7.1 ♦ HCE-7610}

Ability to Track Courses Accredited by the Canadian Nurses Association (Improvement)

The Accreditation feature allows you to specify the accrediting body, the type of credit, and the number of credits / hours for a course. This information can then be included in a certificate of completion, thereby giving a learner the proof they need to register their credit with their College or other association. As part of this enhancement, the "Canadian Nurses Association" now appears in the list of accreditation bodies, allowing you to track courses accredited by the CNA.
_{December 18, 2023 ♦ v4.1.7.1 ♦ HCE-7609}

Moodle 4.1.7 Update (Moodle Update)

As part of our general development cycle, the HCE, which is based on Moodle, the world's most popular open-source LMS, has been upgraded to Moodle 4.1.7.

Learn more here: Moodle 4.1.7 | Moodle Developer Resources
_{December 18, 2023 ♦ v4.1.7.1 ♦ HCE-7390}