Deleting a User

Owned by Luc Richard
Last updated: Jun 08, 2023
1 min read

When you delete a user, you delete all the information associated with the user, including grades, certificates of completion, and their history. You can not recover this information once it is deleted. It is therefore recommended to suspend users rather than deleting them.

Step-by-step Guide

To delete a user:

  1. Go to Site Administration > Users > Accounts > Browse list of users

  2. Find the user in question

  3. Click the recycle bin icon in the next to the user in question 

Important Notes

  • To delete multiple users at the same time, see "Uploading users" or "Performing Bulk User Actions"

  • When you delete a user, you delete all the information associated with the user, including grades, certificates of completion, and their history. You can not recover this information once it is deleted.